EKM - V01 - Introduction to Enterprise Knowledge Management_lecture (1)

EKM CH1

Knowledge Management (KM)

The systemic process to acquire, organize, and communicate individual knowledge so that others may make use of it.

Explicit Knowledge

Documentable knowledge in companies, recorded in the form of procedural guidelines, instruction papers, or rules.

Implicit Knowledge

Knowledge that arises from personal experiences and is difficult to document, stored in the mind of an individual.

Knowledge Cycle

The process involving knowledge objectives, evaluation, identification, storage, acquisition, development, sharing, and use.

Knowledge Management Systems (KMS)

Systems that support the systematic processes for creating, exchanging, and storing knowledge.

Absorptive Capacity

A firm's capacity to acquire and utilize relevant knowledge, decisive for innovation success.

Information Overload

The uncontrolled growth of information and the accumulation of unstructured data that does not improve the supply of knowledge.

Information

Processed or interpreted data that holds meaning and context.

Data

Facts and raw numbers that have not been processed or interpreted.

Knowledge Spiral

The process of converting explicit knowledge into implicit knowledge and vice versa, involving socialization, externalization, combination, and internalization.