Performance Appraisal

1. Which one of the following terms refers to the process of evaluating an

employee's current and/or past performance relative to his or her performance

standards?

B. performance appraisal *

2. The primary purpose of providing employees with feedback during a

performance appraisal is to motivate employees to________.

B. Remove any performance deficiencies *

3. All of the following are reasons for appraising an employee's performance

EXCEPT ________.

B. Creating an organizational strategy map *

4. In most organizations, who is primarily responsible for appraising an

employee's performance?

A. Employee's direct supervisor 

5. What is the first step of any performance appraisal?

B. Setting work standards *

6. What usually occurs when employees rate themselves for performance

appraisals?

C. Ratings are higher than when provided by supervisors. *

7. Which one of the following terms refers to the process of allowing subordinates

to rate their supervisor's performance anonymously?

B. Upward feedback *

8. Which one of the following terms refers to a performance appraisal based on

surveys from peers, supervisors, subordinates, and customers?

A. 360-degree feedback 

9. Supervisors should provide employees with feedback, development, and

incentives necessary to help employees eliminate performance deficiencies or to

continue to perform well.

True*

10. The HR department monitors the performance appraisal system, but it is

typically not involved in rating employees.

True*

11. In order to ensure that performance appraisals are effective, Felicia, a line

supervisor, should make sure to schedule a feedback session to address each

subordinate's performance, progress, and future development plans

True*

12. Which one of the following is the easiest and most popular technique for

appraising employee performance?

B. Graphic rating scale *

13. Rolf, the supervisor of the manufacturing department at a computer firm, is in

the process of evaluating his staff's performance. He has determined that 15% of

the group will be identified as high performers, 20% as above average

performers, 30% as average performers, 20% as below average performers, and

15% as poor performers. Which performance appraisal tool has John chosen to

use?

B. Forced distribution *

14. Which term refers to ranking of employees from best to worst on a trait or

traits, choosing highest than lowest until all are ranked?

C. Alternation ranking *

15. Management by objectives requires a manager to set specific measurable,

organizationally relevant goals with each employee and then periodically discuss

the employee's progress toward these goals

True*