Telecommunications Business English Vocabulary

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A comprehensive vocabulary list from the transcript covering telecommunications network architecture, provisioning, operations, Presales, reporting, security, automation, and management communication.

Last updated 9:44 AM on 8/11/26
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35 Terms

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transport network

Transportnetz; the underlying infrastructure for data transport across long distances.

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aggregation network

Aggregationsnetz; the network layer that consolidates traffic from multiple access points.

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core network

Kernnetz; the central part of a telecommunications network which provides various services to customers who are connected by the access network.

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dark fiber

Unleased or unlit optical fiber that is available for use in telecommunications.

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peering

The voluntary interconnection of separate Internet networks for the purpose of exchanging traffic between the users of each network.

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point of presence

PoP; a physical location or interface point between communicating entities.

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handover interface

Handover-Schnittstelle; the point where responsibility for communication traffic is transferred from one system or network to another.

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order intake

Auftragseingang; the process or volume of receiving new customer orders.

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provisioning window

Bereitstellungsfenster; a specific time frame allocated for the setup and activation of a service.

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activation date

Schalttermin; the specific date on which a telecommunications service is scheduled to go live.

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handover protocol

Übergabeprotokoll; a formal document recording the transfer of a service or system to the customer.

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rework

Nacharbeit; used to clarify inconsistent order data or fix errors in the initial processing.

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incident management

The process of managing the lifecycle of all unplanned interruptions or reductions in quality of service.

14
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root cause

The fundamental reason or origin of a failure or problem in the network.

15
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mean time to repair

The average time required to repair a failed component or restore a service.

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maintenance window

Betriebsfenster; a pre-defined time period during which scheduled maintenance activities are performed to minimize impact.

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service degradation

A reduction in the quality of a service that is measurable but not a complete outage.

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feasibility request

Machbarkeitsanfrage; a formal inquiry to check if a technical solution can be implemented at a specific location.

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proposal validity

Angebotsbindung; the period until which a commercial offer remains valid.

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value selling

A sales approach that focuses on the specific benefits and value a customer receives from a product.

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data reconciliation

Datenabgleich; the process of ensuring that data in one system matches data in another.

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variance analysis

Abweichungsanalyse; the quantitative investigation of the difference between actual and planned behavior.

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audit trail

A record of steps or transactions used to ensure the traceability of critical actions.

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risk assessment

Risikobewertung; the process of identifying and analyzing potential issues that could negatively impact key business initiatives.

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data minimization

Datensparsamkeit; the principle of limiting data collection to only what is strictly necessary for a specific purpose.

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contingency plan

Notfallkonzept; a plan devised for an outcome other than in the usual plan, used in cases of critical outages.

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straight-through processing

Dunkelverarbeitung; fully automated processing of data that requires no manual intervention.

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media discontinuity

Medienbruch; a break in an automated process where data must be manually transferred between systems, increasing error risk.

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orchestration

Orchestrierung; the automated configuration, coordination, and management of computer systems and software.

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steering committee

Steuerungskreis; a group of high-level stakeholders who provide guidance and make key decisions on a project.

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responsibility matrix

RACI; a tool used to describe the roles (Responsible, Accountable, Consulted, Informed) of stakeholders in various tasks.

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management buy-in

The support or commitment from top-level management for a specific strategy or project.

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target picture

Zielbild; a strategic vision or end-state goal for a project or process.

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robust assessment

Belastbare Einschätzung; a reliable and solid evaluation of a situation, cost, or technical solution.

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conflicting objective

Zielkonflikt; a situation where two or more goals are incompatible with each other.