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Verbal Fillers
Words and phrases which have very little lexical or grammatical function but instead act as a means for the speaker to ‘hold the floor’ to signal that he/she intends to continue speaking, but need to organise their thoughts E.g. umm, err
Turn-taking
The mechanism by which conversations and other spoken interactions are continued, a speaker who has been ‘holding the floor’ yields the turn to another speaker
Adjacency Pairs /
Standard interactions that take place between people, often related and may be in the form of question and answer, functioning to maintain social relationships.
False starts
When a speaker realises that he/she has made an error and they stop mid-speech and attempt to repair the conversation
Overlaps and Interruptions
When participants either begin speaking at the same time or one participant overrides or interrupts another
Co-operative overlap
When a speaker speaks at the same time as another in order speech to show agreement, support, or encouragement
Competitive overlap
A situation in conversation where one speaker interrupts another to assert dominance or take control of the dialogue, often leading to a breakdown in communication.
Elision
When the meaning of an utterance is generally understood between the participants and can be shortened to focus on the topic, this is done by omitting parts of the conversation while speaking if the meaning is implied or mutually understood
Ellipsis
The omission or slurring of syllables most commonly associated with informal use of language
Modality
A conversational strategy that allows for the introduction or suggestion of different options and compromises for negotiations between participants by expressing levels of certainty
Repetition
When a word or utterance is repeated in order to place emphasis upon it or to gain additional thinking time before moving the conversation forward
Hedges
Words or phrases used to express uncertainty or to soften a statement, often making it less direct, e.g. ‘you know that I mean’, ‘basically’
Non-standard features
A common form of speech where a speaker struggles to phrase utterances clearly, either due to thinking too fast or lacking a strong concept of grammar in some cases. This often makes the speaker repair or reformulate the sentence. e.g. “I was really tired so I seen him yesterday”
Back-channel
Often sounds rather than full words that reassure the speaker that the listener is following the conversation and it still listening, such as "mm-hmm" or "uh-huh". These vocalizations help maintain conversational flow.
Deixis
Words which locate the conversation in a particular space or context which a non-participant would not be able to comprehend but are mutually understood between participants, such as pronouns like "this," "that," "here," and "there." Deixis is essential for understanding references within the discourse.
Discourse markers
Words or phrases which mark transitions or boundaries between one part of the conversation and another where the speaker wishes to change the subject, these can be used as transitions or conversation conclusions, e.g. so, right, I see, well then, fine, anyway)
Tag questions
Short questions added to statements to elicit a response from the listener, like "It's nice, isn't it?" They encourage respondent participation and check understanding.
Transactional language
Discourse with a specific purpose, spoken to get things done, e.g. “I’d like a hamburger, please”, “Pass the potato salad, please”
Phatic communion
Polite ice-breakers used when greeting people in order to initiate a conversation