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What are the patient goals during an interview?
Relief of discomfort or worry
search for answers and treatments about their illness
What are the PAs goals during an interview?
explain the problem
determination of therapeutic plan
provide patient education
What is the most important part of conducting a patient interview and the first step towards connecting with your patient and establishing a therapeutic relationship?
Active listening
What are the 4 pillars to connecting with patients ?
Respect
Empathy
Genuineness
Professionalism
First step in interviewing a patient is?
remove your own beliefs, prejudices and preconceptions from your observations
What is a non judgmental attitude in a clinical relationship?
promoting trust, cooperation and a more holistic approach to healthcare
What is respect in a clinical relationship?
This involves acknowledging and valuing the patients perspectives even if they differ from the healthcare providers own beliefs
What is Genuineness in a clinical relationship?
Understanding and sharing the patients feelings and experiences without imposing personal biases
What is objectivity and active listening in a clinical relationship?
Encouraging open and honest communication by creating a safe space where patients feel comfortable expressing themselves.
What is empathy in a clinical relationship?
Helps the healthcare provider connect with patients on an emotional level enhancing communication and rapport
What is acceptance of patient in a clinical relationship?
Ensuring that all patients receive equitable and compassionate care is essential for a nonjudgmental approach.
What are the 6 keys to being respectful?
Introduction
Eye contact
Proper address
last name
explain your role
assess comfort
What are the keys to being genuine?
1. know and be yourself
2. explain your role but dont apologise for it
3. dont overstate your knowledge or skills
4. be interested in your patients as people
5. be cautious with opinions
6. be professional
What helps maintain professionalism?
controlling emotions
understanding legal and regulatory requirements
cultural sensitivity
integrity and honesty
maintaining boundaries
self development
conservative and clean appearance
What acronym is used empathy
Name the feeling/emotion
Understanding
Respecting
Supporting
What type of questions do you use for opening the interview?
open ended - to encourage the patient to share their concerns and provide a narrative about their medical history
What type of questions do you use for gathering background information?
CLosed ended - to obtain specific details of pt history
What type of questions do you use for exploring present symptoms?
Open ended - allow the patient to express themselves by using open ended questions when exploring their current symptoms
What type of questions do you use for confirming information?
closed ended - to confirm specific details or clarify information
What type of questions do you use for understanding patient perspectives?
open ended - to delve into patients thoughts, feelings, and expectations regarding their health.
What type of questions do you use for reviewing medical history?
efficiently gather information about the patients medical history, allergies, and medications
What type of questions do you use for assessing severity?
closed ended-to quantify aspects of symptoms
open ended - for a more qualitative understanding
What type of questions do you use for encouraging patient input?
open ended- to invite the patient to share any additional information or concerns they may have
What type of questions do you use for concluding the interview?
closed ended- to wrap up the interview and ensure all questions were answered
What is paralanguage?
verbal qualities such as pauses, tone, rhythm, pace, vibrancy, error volume and articulation in speech
why does a patient pause before answering your question?
for absolute recall
language formation
censorship of information
creating an effect(timing)
preparing to lie
Objective
clinical findings that are observed
Subjective
that which is percieved by the patient
Sign
objective finding as perceived by an examiner
Symptom
subjective indication of disease or change in condition perceived by the patient
Observation
what the patient says or does
Interpretation
specific etiology often used as a shorthand necessary for thinking and holding conversations in the clinical practice
What is precision
characteristic of scientific process that relates to the distribution of observations around the real value
Sensitivity
expresses the tests ability to pick up real cases of the disease in question
Specificity
refers to the tests ability to rule out disease in the normal person
What are the challenges to reliability
patients learn to tell a good story
patients recall new information
patients have beliefs about their illnesses
patients change their stories
interviewing skill matter
Parts of the SOAP note
Subjective
Objective
Assessment
Plan
What is part in the subjective portion of a soap note?
Chief complaint(CC)
History of present illness(HPI)
Past Medical History(PMH)
Family History(FH)
Social History(SH)
Review of Systems(ROS)
What is the chief complaint?
1. what the patient tells you is wrong.
2. in the patients own words
3. usually placed in quotation marks
Ostensible complaint
the complaint you perceive
Actual complaint
actual reason for visit
What is Iatrophic stimulus?
a stimulus or event that prompts patients to seek or receive medical attention
What is the HPI
a chronological description of the progression of the patients present illness from the first sign and symptom to the present
what does OPQRST stand for?
Onset
Provocation or palliation
Quality
Region and radiation
Severity
Timing
What is ROS?
an inventory of specific body systems designed to document any symptoms the patient may be experiencing or has experienced
What is problem pertinent?
Includes the immediate body systems where the problem is most likely
How many systems should be reviewed during a complete visit?
covers nearly all body systems, >10 systems
reserved for annual visits
How many systems should be reviewed during an extended visit?
Includes the nearby surrounding body areas where the problem is most likely 2-9 systems
How to obtain c clinically useful ROS?
stay focused
be efficient
Group in few ( avoid 3+ symptoms in one question)
cover enough
develop flow
be pertinent
What are common pitfalls in obtaining ROS?
not covering enough ROS
wasted time
getting hyper focused on your potential diagnosis
being able to assess whether the symptom is significant or trivial
What make up the associated symptoms in a note?
pertinent positives
pertinent negatives
ROS
4 keys to taking past medical history
1. closed ended line of questioning
2. balance between too little and too much
3. experienced clinicians may need to take notees
4. documented in bullet form
Past medical history
a list of current and past medical conditions such as diabetes, hypertension, asthma, or cancer, other active problems, prior illnesses childhood and adult
Documenting hospitalizations
any significant hospital stays, including the reason for admission and outcomes
Documenting surgical history
Details about past surgeries, including the type, date, and name of the surgeon. Even any complications
Documenting accidents or injuries
include details about the type, cause, date, and treatment
Documenting GYN/Obstetric history
FOr females, information about pregnancies, menstrual history and relevant gynecological details
Documenting psychological history
details about mental health, including any history of depression, anxiety, and other psychiatric conditions
Documenting allergies
Allergy/intolerances to:
medications
foods
contrast dyes
environmental
occupational
What is important when documenting allergies
The allergy and the reaction to the trigger
Documenting medications
Drug name , dosage, route, frequencies
What is included in documenting medications
prescription medications
over-the-counter meds
supplements/vitamins
What is polypharmacy
refers to the concurrent use of multiple medications by a patient which can lead to potential risks such as drug interactions, side effects, challenges in medication management
Documenting immunizations
Childhood vaccinations
adult vaccinations
list with type and dates
Documenting preventative screenings
Pap smears
Colonoscopy
Mammograms
DEXA scans
Purpose and frequency of pap smears
P: cervical cancer screening in women
F: starts at 21 and continues at regular intervals
Purpose and frequency of a Colonoscopy
P: screening for colorectal cancer
F: typically starting at age 50 with f/u based on findings
Purpose and frequency of mammograms
P: breast cancer screening in women
F: starts at 40 and recommended f/u based on doctor recommendation
Purpose and frequency of DEXA scan
P: screening for osteoporosis especially in postmenopausal women and older adults
F: recommendations vary often starting around age 65 for women
What is a pedigree
an analysis chart and is a tool to study the inheritance of genes and the family history of traits and disorders
Define proband
patient being interviewed
Important things to ask for in family history
family members( 3 generations)
ages of family members
ages of time of death
significant medical problems within family
consanguinity
ethnicity of grandparents
associated review of family
Red flags in family history interviewing
known genetic disorder
disease that may be genetic
multiple miscarriages
birth defects +/- intellectual disability
ethnic background
consanguinity
Why is it important to take a social history
to identify factors outside of past or current medical conditions that may influence the patients overall health or behaviors that create risk factors for specific conditions
What are the components of social history
Basic demographics
Religious and cultural history
spirituality
diet
exercise/activity
substance use
home life, upbringing
occupation
travel history
exposures
sexual history
recreation and hobbies
safety
Education level
highest level of education
this can influence literacy, understanding of medical information, ability to navigate health care system
Level of literacy
ability to read, write and comprehend information
essential for understanding health-related instructions, medications labels, and educational materials
Primary language
the language an individual is most proficient in or uses daily
communication in patients primary language is crucial for understanding instructions
Obstacles in communication
any challenges or barriers that may hinder effective communications
Religion and cultural beliefs
religion and cultural beliefs may impact patients overall health and beliefs related to illness, family, symbols, nutrition, social event, taboos
What to include when asking a patient about their dit?
nutritional intake
caffeine intake
food allergies/ restrictions
what they consumed in the last 24 hours
What is important in documenting daily activity/ exercise?
level of activity, type, frequency, duration, even sedentary lifestyle
what is included in the substance abuse section of your note?
include tobacco, alcohol, drugs, quantity, and how long this occurred
what is needed for smoking history and how is it calculated
pack years = duration of smoking in years x # of packs of cigarettes smoked/day
What do you include in social support system/ home life section of the note?
who lives with patient
any children
married/widowed/divorced
do they feel safe at home
what type of home do they live in
any barriers to healthcare
What should be included in occupational history section of a note?
current or past employment hazzards
any major stressors associated with their work
any military service
What should be included in the travel history section of a note?
list of areas traveled to or worked in
domestic travel or international travel
recent or remote
Why is it important to ask patients about sexual history in a comprehensive exam?
to determine risk of STIs or the source of potentially related complaints
What questions to ask patient as part of the safety section in a note?
helmet use?
sunscreen use?
seatbelt use?
injury?
firearm owner and if yes where is it stored?
where do you keep your medications?
any dangerous activities?
where do you keep your cleaning materials?
What ate the 4 factors that might yield an unreliable social history?
1. it can be awkward
2.shame/ fear
3. questions too personal
4. communication barriers
Why is understanding a patients social history important for their overall health status?
it provides insights into potential risk factors and support systems
3 multiple choice options
Which patient factor might suggest that their social history may be unreliable?
the patient avoids eye contact and is hesitant to answer questions
3 multiple choice options
Which approach demonstrates effective communication and professionalism when obtaining a sexual history?
using clear and non-judgmental language
3 multiple choice options
Which interviewing technique is most effective in eliciting a complete social history from a patient?
listening actively and allowing the patient to speak freely
3 multiple choice options
What is a soap note and what does it stand for
Subjective
Objective
Assessment
Plan
Subjective includes:
details about the patient's narrative. it may also include their perspective on their past and current health and concerns
Objective includes:
physical examination findings, vital signs, laboratory results, diagnostic tests, and any other objective data
Assessment includes:
the health care providers professional judgment about the patients condition and diagnoses, including any differential diagnoses
Plan includes:
recommended treatments, prescriptions, diagnostic tests, therapeutic interventions, lifestyle modifications, and any instructions for follow-up care
What is a Ddx and why is it important when conducting an assessment of a patient?
it is a list of differential diagnoses that could be the reason for the patient's symptoms. develop the ddx before beginning the interview and narrow your list as you go on with the visit.