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Vocabulary flashcards covering the Job Diagnostic Survey (JDS), its theoretical basis, core job characteristics, psychological states, and related concepts and research.
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Job Diagnostic Survey (JDS)
A self-report tool developed by Hackman and Oldham to analyze jobs and measure motivational potential based on five core job characteristics; completed by the job holder, so results are subjective.
Hackman and Oldham
Researchers who developed the JDS and the Job Characteristics Model, linking five core job features to psychological states that influence motivation and job satisfaction.
Job Characteristics Model
A framework that connects five core job characteristics to three psychological states, which in turn drive motivation, satisfaction, and work outcomes.
Skill variety
The extent to which a job requires using different skills and performing a variety of tasks.
Task identity
The extent to which a job involves completing a whole, identifiable piece of work from start to finish.
Task significance
The degree to which the job has a substantial impact on others' lives or work.
Autonomy
The amount of freedom and independence the job provides to the employee.
Feedback
The degree to which the job provides clear information about performance effectiveness.
Feedback from agents
Feedback about performance that comes from other people or agents.
Dealing with others
Interactions and relationships with coworkers, supervisors, or clients as part of the job.
Experienced meaningfulness
Feeling that the job is valuable and worthwhile.
Experienced responsibility
Feeling personally accountable for the outcomes of the work.
Knowledge of results
Having clear and ongoing feedback about job performance.
83 questions across 16 scales
The JDS contains 83 items spread over 16 scales to assess job characteristics, states, and outcomes.
Seven-point scale
Response format for JDS items, ranging from 1 (low) to 7 (high).
Loher et al. 1985 meta-analysis
Research showing a link between job characteristics and job satisfaction.
Position Analysis Questionnaire (PAQ)
Another standardized method for conducting job analysis.
Critical Incident Technique (CIT)
A job analysis method focusing on critical incidents that illustrate effective or ineffective performance.