Communication Breakdown, Barriers, and Nonverbal Cues – Vocabulary Flashcards

Vocabulary flashcards covering communication breakdown, barriers, types, nonverbal cues, and coping strategies from the lecture notes.

Communication breakdown

Failure in communication due to barriers related to the sender, the message, the channel, and the receiver.

Barrier (communication)

Anything that interferes with effective communication.

Physical barrier

Environmental or natural conditions that hinder message transmission (e.g., loud noise, horns, construction noise).

Psychological barrier

Mental barriers from social or personal issues that affect communication (e.g., trauma, shyness, fear, depression, stage fright).

Linguistic barrier

Barriers related to language, vocabulary, dialects, jargon, slang, and language impairments.

Cultural barrier

Differences in beliefs, traditions, values, and manners that cause communication problems.

Internal noise

Thoughts and feelings that interfere with the intended meaning of a message.

Semantic barrier

Barriers caused by different denotative and connotative meanings of words or symbols.

Verbal communication

Use of words to share information, whether spoken or written.

Non-verbal communication

Transmitting messages without using words, through cues like gestures and expressions.

Proxemics (Language of Space)

Use of space in communication to convey importance or relationships (distance and arrangement matter).

Chronemics (Language of Time)

Use of time to convey power, priority, or social meaning in communication.

Haptics (Language of Touch)

Use of touch to express meanings that words cannot easily convey.

Gestures

Nonverbal movements used to communicate, such as hand or arm motions.

Emblems

Clenched fist upraised

Emphasizing

“YES” clenched both fist in front of breast

Illustrating

“this large” (Open hands set apart)

Regulating

“shh” front finger in front of lips

Facial expression

Facial movements conveying emotion or meaning without words.

Language of colors

Using colors to convey emotions or messages (e.g., red for love, white for purity).

Language of flowers

Symbolic meanings assigned to flowers, varying by culture and context.

Posture and body orientation

Body position and orientation that communicate attitudes or status nonverbally.

Completeness

Providing all necessary information so the message is understood.

Conciseness

Using brief, to-the-point language without unnecessary detail.

Consideration

Showing awareness and respect for the listener’s perspective and needs.

Clarity

A clear, easily understandable message with little ambiguity.

Concreteness

Providing specific facts and tangible details rather than vague terms.

Courtesy

Politeness and respect in communication.

Correctness

Accurate language, facts, and proper grammar in communication.

Plan your message

Prepare what you will say before communicating to improve coherence.

Repetition

Repeating key points to aid memory and emphasis.

Paraphrase

Restating the message in different words to aid understanding.

Ask a question

Engage the listener and check understanding by asking questions.

Listen intently

Give full attention to the speaker to understand the message.

Eliminate distractions

Remove interruptions that hinder message reception.

Be considerate

Show empathy and regard for the listener’s feelings and perspective.

Be concise

Use concise language to convey meaning efficiently.

Pay attention to what is being said

Focus on the content of the message rather than distractions.

Be empathetic

Demonstrate understanding and share the feelings of the speaker.