MODULE 2: SELECT AND USE COMMON BUSINESS TECHNOLOGY

Advantages of Hiring

1. Support and Advice

2. Affordable/Spread Cost

3. Try Before You Buy

4. Service/Maintenance Covered

Disadvantages of Hiring

1. Costly over long period of time

2. You do not own your project

Advantages of Buying

1. Can save money in the long run

2. You own your own product

3. Flexibility

Disadvantages of Buying

1. Expensive outright cost

2. Service, maintenance, and insurance cost

Refers to the ability to achieve the desired results or outcomes within an acceptable time frame and a reasonable effort

Effi

Importance of Training

1. Helps to improve the level of productivity

2. Develops better quality of work

3. Helps in cost reduction

4. Reduce cost of supervision

5. Reduces frequency of accidents

6. Develops high moral among the employees

7. Provides personnel growth of employee

Will record all details of the asset, including the consumables with a description and part number if applicable

Business Register

Items or materials that the tool consumes during its normal operation

Maintenance

The process of preparing a tool for operation and ensuring that it is in a suitable operation condition

In-House Maintenance

Requires technicians

In-House Maintenance

Returns a faulty tool into an operational condition

Repairs

When something is broken or damaged in a tool, the repair process makes it functional again

Repairs

Are not predictable and cannot be planned

Repairs

Who does the repairs?

1. Obtaining a copy of the maintenance schedule recommended by the manufacturer

2. Ensuring that maintenance is performed as required

3. Ensuring that the person(s) performing the maintenance are competent (licensed mechanic or technician)

4. Specifying who is responsible for overseeing equipment maintenance and where the records are kept

Imply some immediacy where action needs to be taken promptly to ensure the tool is

May not be immediate and the tools are still serviceable, although not as efficient before the damage

Maintenance

Details of Fault Reporting

1. Person’s Name

2. Email Address

3. Asset Name

4. Finance Officer

5. Service Contract Number

6. Urgency of the Problem

7. Contact Details

8. Sequence of Events

9. Model

10. Problem Description

11. Serial Number of Machine

12. Access Hours

Items or resources that are consumed in the normal usage of the tool

Consumables

Will these items be ordered through the same process as is used for all other items or on a needs basis?

This is a management decision that determines the process

Where is tool specific documentation stored?

These may be stored in different locations or they may be electronic so the business can make copies and keep a full set in both locations

What are the contact details in external support?

1. Telephone Numbers

2. Machine Details

3. Account Numbers