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Abuse
The intentional mistreatment of a person that causes harm, pain, injury, or emotional distress.
Advance Directive
A legal document that states a person's healthcare wishes if they cannot communicate them.
Aiding and abetting
Helping, encouraging, or assisting someone in committing a wrongful or illegal act.
Assault
Threatening or attempting to harm someone, making them fear immediate injury.
Battery
Intentional, unlawful physical contact or touching without a person's consent.
Choice
A resident's right to make decisions about their own care and daily life.
Chronic
A condition that develops slowly and lasts a long time, often for life.
Coercion
Forcing or pressuring someone to do something against their will.
Confidential
Keeping a resident's personal and medical information private.
Defamation
Making false statements that damage another person's reputation.
Defamation of character
False spoken or written statements that harm a person's reputation.
Do Not Resuscitate (DNR)/ No
A medical order directing healthcare workers not to perform CPR if the person's heart or breathing stops.
Ethical standard
Guidelines for doing what is morally right and treating others with respect and dignity.
False imprisonment
Restricting a person's freedom without legal justification or consent.
Financial abuse
The illegal or improper use of another person's money, property, or belongings.
Grievances
Complaints or concerns made by residents or their families about care or treatment.
HIPAA
Health Insurance Portability and Accountability Act—a federal law protecting the privacy of patients' health information.
Informed consent
Permission given by a person after they understand the risks, benefits, and alternatives of a treatment or procedure.
Involuntary seclusion
Separating or isolating a resident against their will.
Laws
Rules established by government that everyone must follow.
Legal standard
The minimum level of care required by law.
Libel
Written or published false statements that damage a person’s reputation.
Mandated reporter
Neglect
Negligence
Ombudsman
Physical abuse
Policy and Procedure
Privacy
Psychological abuse
Resident council
Restraints
Scope of practice
Sexual abuse
Slander
Social services
Theft
Verbal abuse