June business operations!

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20 Terms

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Standardisation

Ensuring goods are produced to the same standards in terms of size/weight/colour with no differentiation.

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Grading

Classifying products based on pre-determined quality standards.

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Financing

Obtaining funds from financial institutions/investors to support business operations.

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Risk Bearing

Sharing risks with another party to reduce losses in case of business venture failure.

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Product Policy

Explains how a business develops new products, designs, and packages.

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Pricing Policy

Setting prices based on market competition under imperfect competition.

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Distribution Policy

Outlining how and where products will be distributed.

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Communication Policy

Focuses on increasing sales and profitability through effective marketing communication.

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Types of Consumer Goods

Convenience, Shopping, Specialty, Services, Unsought, and Industrial goods.

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Steps in Product Design

Generating ideas, screening and evaluating, testing and developing the concept.

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Packaging Examples

Immediate use, double use, resale, kaleidoscopic, speciality, combination packaging.

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Pricing Techniques

Cost-based, mark-up, target-based, competition-based, promotional, penetration, psychological, bait, skimming prices.

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Trademarks

Requirements include attractiveness, manufacturer details, differentiation from competitors; important for product identity and protection.

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Different Types of Markets

Perfect competition and monopoly examples.

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Direct and Indirect Distribution

Examples like manufacturer-consumer, manufacturer-retailer-consumer.

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Sales Promotions

Short-term strategies to increase product sales and inform customers.

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AIDA Principles of Advertising

Attract, Interest, Desire, Action to guide advertising strategies.

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Personal Selling

Face-to-face selling to convince customers, improve relationships, and increase sales.

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Publicity and Public Relations

Creating a positive image of the business and products through media coverage.

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Production Function

Planning, loading, routing, dispatching, corrective action, workplace safety policy, SABS functions, TQM aspects, quality circles.