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Vocabulary flashcards about key terms and concepts discussed in the lecture notes on case management for substance abuse treatment.
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Case Management
A coordinated approach to the delivery of health, substance abuse, mental health, and social services, linking clients with appropriate services to address specific needs and achieve stated goals.
Functions of Case Management
Assessment, planning, linkage, monitoring, and advocacy.
TIPs
Treatment Improvement Protocols; best-practice guidelines for the treatment of substance use disorders developed by CSAT, part of SAMHSA.
Interagency Case Management Goal
Identified to expand the network of services available to clients by transcending organizational boundaries to facilitate interactions among agencies.
Single Agency Interagency Model
The case manager personally establishes a series of distinct relationships on an as-needed basis with counterparts in other agencies.
Informal Partnership Interagency Model
Staff members from several agencies work as a collaborative team, often constituted case by case
Formal Consortium Interagency Model
Binds case managers and service providers through formal written agreements.
Case Management Purpose
Helps clients access the resources they need to recover from a substance abuse problem, adapting to fit the needs of the treatment or agency setting.
Primary Difference Between Case Management and Therapy
Stresses resource acquisition, while therapy focuses on facilitating intra- and interpersonal change.
Criminal Justice System Influence
The potential conflicts between coerced involvement in treatment and case management will test the limits of advocacy and client-driven aspects of the intervention.
Managed Care uses Case Management to
Restrict access to services as well as to facilitate access to services.
Brokerage/Generalist Models
Seek to identify clients’ needs and help clients access identified resources; are sometimes disparaged due to the limited client–case manager relationship and the absence of advocacy.
Assertive Community Treatment (ACT)
Emphasizes making contact with clients in their homes and natural settings, focusing on the practical problems of daily living, assertive advocacy, manageable caseload sizes, frequent contact, and a team approach.
Clinical/Rehabilitation Approaches to Case Management
Are those in which joined together are clinical (therapy) and resource acquisition (case management) activities .
Case Management
Involves consolidating to a single point responsibility for clients who receive services from multiple agencies, offering the client continuity.
Case Management Advocacy
Promoting the client’s best interests by advocating with agencies, families, legal systems, and legislative bodies; can be vigorous, or may entail the recommendation of sanctions to encourage client compliance and motivation.
Pragmatic Case Management
Responding to tangible needs such as food, shelter, clothing, transportation, or child care to develop a relationship with and effectively engage the client.
Anticipatory Case Management
Understanding the course of addiction and recovery, foresee a problem, to understand the options available to manage it, and to take appropriate action.
Culturally Sensitive Case Management
Accommodation for diversity, race, gender, ethnicity, disability, sexual orientation, and life stage.
Memoranda of Understanding (MOUs)
They specify crucial information such as the number of service slots that agencies will make available to one another’s clients and the consequences for failure to implement or comply with specified activities or procedures.
Formal Consortium
Has access to more resources, broader structure of constituent, political, and community support, and more control in shaping the environment; however, it can be slow to respond and must contend with multiple definitions of a problem.
Referral Resources
Must be continuously assessed and evaluated to determine their appropriateness.