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Controlling
Terminal management function occurring after other functions.
Preventive Control
Control applied before an activity is performed.
Concurrent Control
Monitoring activities while they are being performed.
Feedback Control
Evaluation of an activity after its performance.
External Control Strategy
Motivates employees through external rewards.
Internal Control Strategy
Motivates employees by building commitment.
Standard
Unit of measurement for evaluating results.
Qualitative Control Technique
Control method based on human judgment.
Quantitative Control Technique
Control method based on numerical performance measures.
Budget
Spending plan expressed in numerical terms.
Fixed Budget
Allocates expenditures based on one-time resources.
Flexible Budget
Allows resource variation based on activity.
Gross Profit Margin
Percentage of revenue remaining after cost of goods sold.
Profit Margin
Net income divided by revenue, expressed as a percentage.
Return on Equity
Net income divided by shareholder's equity.
Revenue per Employee
Total revenue divided by number of employees.
Economic Value Added (EVA)
Profit exceeding minimum investor expectations.
EBITDA
Revenue minus expenses excluding interest and taxes.
Pro Forma
Financial statement excluding non-recurring charges.
Net Debt
Total debt minus cash and cash equivalents.
Cash Flow
Net cash generated during a specific period.
Balanced Scorecard
Comprehensive set of performance measures.
Activity-Based Costing (ABC)
Allocates costs based on activities performed.
Computer-Aided Monitoring
System to monitor employee productivity using computers.