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labor mobility
the movement of people from one job to another, and what motivates such movement
high labor mobility - consumer demand
it fluctuates and is fickle due to external factors, seasonality, creates reliance on immigrant workforce
high labor mobility - turnover
desirability of new places, facilitated through the structure of the industry, means investment in training is often low
high labor mobility - job-skill transfer
skills are easily acquired, and less educated human capital is required, horizontal job movement, customer service skills translate to other services
high labor mobility - nature of service
jobs not desired by many, hours of the job
trends in HRM - flexible work arrangements
focus on work-life balance, flexible hours to accommodate life, need for clear policies, methods for performance appraisals, communication across remote workers
trends in HRM - mental health and well-being
focus on employee well-being and satisfaction, life-work balance, personal/mental health days, wellness programs
trends in HRM - workforce education and career development
upskilling and reskilling, opportunities for credentialing and professional development, online courses, advancement opportunities
trends in HRM - AI/Technology integration
workflow automations to increase operational efficiency, scheduling, performance evaluations, enhance guest experience, offset labor shortages