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public policy
(1) the organizing framework of purposes and rationales for government programs that deal with specified societal problems; (2) the complex of programs enacted and implemented by governments
symbolic actions
proposals for policy changes that serve some limited political purpose, but do not threaten the current situation
distributive policies
policy actions that deliver widespread benefits to individuals or groups who often do not bear the costs directly
redistributive policies
efforts by governments to shoft the allocation of valued goods in society frmo one group to another
regulatory policies
establish restrictions on the behavior of those subject to the regulations, aim to protect certain groups, range broadly in scope, and are foten enforced against businesses
self-regulatory policies
protective regulations that either advantage certain professions or classes or remove from the government the power to regulate
partnerships
government-funded programs involving a wider range of participants
contracting out
practive under which private-sector contractors provide designated goods or services to governments, or to individual agencies, for an agreed-on fee
no-bid (or limited-competition) contracts
government goods and services contracts awarded to private firms with limited or no competition
securities and exchange commission
national government regulatory agency responsible for regulation of stocks, securities, and investments
internal revenue service
responsible for administration of national government tax policy, enforcement of tax codes, and collection of tax revenue frmo individuals and corporations
planning and analysis
process of deliberately defining and choosing the oeprational goals of an organization, analyzing alternative choices for resource distribution, and choosing methods to achieve those goals over a specified time period
operational goal
specific and measurable goal for organizational attainment
strategic planning
process used by organizations to formulate a mission statement
policy analysis
systematic investigation of alternative policy options and the assembly and integration of evidence for and against each
operations research
set of specific decision-making and analytical tools used in systems theory, modeling, and quantitative research to determine how best to utilize resources
program implementation
general political and governmental process of carrying out programs in order to fulfill specified policy objectives; a responsibility chiefly of adminsitrative agencies, under chief-executive and/or legislative guidance
program evaluation and review technique
management technique of program implementation in which the sequence of steps for carrying out a project or program is mapped out in advance; involves choosing necessary activities and estimating time and other resources required
critical path method
management approach to program implementation in which a manager attempts to assess the resource needs of different paths of action, and to identify the “critical path” with the smallest margin of extra resources needed to complete all assigned program activities
management by objectives
management technique designed to facilitate goal and priority setting, development of plans, resource allocation, monitoring progress toward goals, evaluating results, and generating and implementing improvements in performance
high-stakes testing
national government requirement that requires states without compensation to develop standardized testing in order to rank students and maintain national government funding
charter schools
publicly funded, privately operated K-12 schools
program evaluation
systematic examination of government actions, policies, or programs to determine their success or failure
before-versus-after studies
evaluation and comparison of results before and after program implementation to determine what results, if any, were achieved
time-trend projection
comparison of preprorgram data with actual post-program data
controlled experimentation
involves comparisons of two groups of similar people, one served by the program and another (control group) not served or served differently; the most expensive and least practiced form of evaluation
government accountability office
investigative arm of Congress that helps Congress oversee national government programs and operations to ensure accountability through a variety of activities
free market competition
basis of U.S. and other free-enterprise economic systems in which the means of production and distribution of goods and services are owned by private corporations or individuals, and the government;s role in the economy is minimal
government regulation
government activity designed to monitor and guide private economic competition; specific actions have included placing limits on producers’ prices and practices, and promoting commerce through grants or subsidies
monopolistic practices
situation in which a certain company or group of companies controls the production and distribution system of a market to exclude all other competitors
antitrust laws
antitrust actions are specific law enforcement decisions affecting one company regarding one set of activities deemed to be monopolistic
administrative law
important body of U.S. law pertaining to the legal authority of public administrative entities to perform their duties, and to the limits necessary to control those agencies
regulatory body
all types of dependent and independent regulatory baords, commissions, and executive entities with regulatory authority
sherman antitrust act
first major antitrust legislation, passed in 1890, which made it illegal to fix prices or to monopolize an industry
justice department
cabinet-level executive agency responsible for the enforcement of national law
federal trade commission
independent regulatory commission charged with enforcing antitrust acts to protect consumers against unfair trade practices
clayton act
1914 law that prohibits price discrimination to eliminate competition or create a monopoly
sarbanes-oxley act of 2002
created to protect investors by improving the accuracy and reliability of corporate disclosures
social regulatory initiatives
government actions that regulate new social areas involving individual health, environmental protection, and public safety
administrative procedure act of 1946
law on which all national government administrative procedures are based
protective regulation
advantages certain groups or individuals by granting special access or licenses
deregulation
strategy to reduce or remove governmetn regulations on private economic activity
dependent regulatory agencies
regulaotry units or subdivisions of executive agencies
rulemaking
quasi-legislative power delegated to agencies by Congress; a rule issued under this authority represents an agency statement of general applicability and future effect that concerns the rights of private parties, and has the force and effect of law
adjudication
quasi-judicial power delegated to agencies by Congress, under which agencies apply existing laws or rules to particular situations, in case-by-case decision making
adminsitrative law judge
member of the executive branch who performs quasi-judicial functions
advisory opinion
one means used by some U.S. regulatory entities to secure voluntary compliance with regulatory requirements; invovles issuance of a memorandum indicating how the entity would decide an issue if it were presented formally
consent order
one means used by some U.S. regulatory entities to secure voluntary compliance with regulatory requirements; involves a formal agreement between the entity and an industry or industries in which the latter agree to cease a practice in return for the regulatory entity’s dropping punitive actions aimed at the practice
common cause
a nonpartisan, nonprofit advocacy organization throgh which citizens make their voices heard in the political process and try to hold their elected leaders accountable to the public interest
dodd-frank wall street reform and consumer protection act
legislation aimed at changing the American financial regulatory environment and affecting all national government financial regulatory agencies and nearly every aspect of the nation’s financial services industry
procedural fairness
ensures fairness in the adjudication process
procedural due process
legal term that refers to the legal rules governing a specific case
commerce clause
clause in Article I, Section 8 of the U.S. Constitution that empowers Congress to regulate interstate commerce and commerce with foreign countries and that forms the constitutional basis for much national government regulation
non-delegation doctrine
a corollary of the separation of powers doctrine, a principle in administrative law that Congress cannot delegate its legislative powers to other entities
“elastic” clause
a statement in the U.S. Constitution (Article I, Section 8) granting Congress the power for carrying out the enumerated list of powers
reregulation
decision by Congress or an administrative agency to strengthen or reestablish government regulatory requirements
results oriented
government programs that focus on performance in exchange for granting greater discretionary decision-making power to managers
productivity
measurable relationship between the results produced and the resources required for production; quantitative measure of the efficiency of the organization
performance management
results-driven decision making that attempts to link goal achievement with budgetary allocations
web 3.0
the third generation of internet services for websites applications that focuses on using a machine-based understanding of data to provide a data-driven and semantic web
working capital funds
a type of revolving fund used to finance oerpations that function like commercial business activities
technology modernization fund
an innovative funding source that gives national government agencies additional ways to deliver services more quickly, better secure sensitive systems and data, and use taxpayer dollars more efficiently
legacy systems
any information or organizational system based on outdated technologies but critical to day-to-day operations
new public service
government service based upon the view that democratic theory and definitions of the public interest should result from a dialogue and deliberation about shared values
customer-service standards
explicit standards of service quality published by national government agencies and aprt of the reinventing government initiative
fraud reduction and data analytics act
improves national government agency financial and administrative controls and procedures to assess and mitigate fraud risks, and to improve national government agencies’ development and use of data analytics for the purpose of identifying, preventing, and responding to fraud
benchmarking
quality and productivity improvement methodology that examines those organizations that are best at performing a certain process or set of processes and then transplanting the methods into one’s own organization
claim-and-blame strategy
situation in which politicians “blame” bureaucrats and bureaucrats “claim” not o have the authority to act
chief information officers
high-level corporate or governmental officials responsible for the maintenance of communications and information technology systems in public or private organizations
chief technology officer
focuses on overall technology policy and innovation strategies across national government agencies and departments
cheif digital officer
top managers typically tasked with initiating, conducting, and accelerating digital transformation across industries and countries
performance assessment rating tool
management “scorecard” used to rate the performance of national government executive agencies
dashboards
a data visualization tool available on computers and smart phones that allows all users to understand the analytics that matter to their businesses, departments, or projects
citizen relationship management
strategy focusing on providing citizens timely, consistent, responsive access to government information and services using internet links
portal
single entry site for access to, and information about, a specific topic containing numerous links to other related websites
citizen-centric
an attribute of public-policy decision making focused on meeting the needs of citizens
digital divide
differential knowledge about available technology caused by inequalities in education, income, and access to computers and the internet