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What is the minumum standard connection facility for residential cuntomers?
Service drop
DU shoul inform complainant of action taken, reagrding the billing dispute, within ___ days from the receipt of complaint.
15 days
What is the efectivity date of DSOAR?
February 17, 2006
It provides rule and terms and conditions pertaining to Distribution Connection Assets and Services to the Captive Market, Supplier of Last Resort, Service to the Contestable Market, Unbundled Distribution Wheeling Service, aand Guidelines for Establishing Regulated Service Rates.
Distribution Services and Open Access Rules (DSOAR)
The bill deposit of a customer shall be correspondingly increased or decreased, when the actual average monthly bill of a customer increases or decreases by ____% of his/her initial bill deposit.
10%
Meter should be easily accessible and visible for reading and testing; located on outside wall or private pole with a mounting height between 1.52m to 3m, except for justifiable reasons such as ______.
Elevated Metering Center or EMC
No pole located near the public place shall have a one-way sweep exceeding ____ of its total length and all horizontal wires attached to it shall be pulled up so that their sag shall not be greater than three percent of the distance between the poles.
3%
The standard connection facilities for non-residential customers shall be ____ and ____.
Service drop, DT or PT that is provided by DU (part of Regulatory Asset Base)
Service meters before placed in service must be adjusted to how many percentage error?
± 0.5%
Service meters in service must be have up to how many percentage error?
± 2%
True or False: Service drop shall not pass through the interior of another building or other structure.
True
It is the measure of deviation from straightness along the length of the pole.
One-way Sweep or Pole Sweep
Redistribution may not be allowed by the DU when:
-impractical
-Occupants are not able tosatisfy DU’s standard requirements
DU waives the right to serve those customers