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Chain of Command (lowest to highest)
patient care tech→ licensed practical/vocational nurse→ RN→ charge nurse→ assistant nurse manager→ nurse manager of unit→ nurse manager of department→ director of nursing/chief nursing officer
OSHA
Occupational Safety and Health Administration; requires basic safety practices to protect any employee working in the place from different types of hazards
biological hazards
damage caused by infectious agents. biomedical waste may cause biological hazards
chemical hazards
damage caused by different chemicals in the laboratory. all chemicals containing hazardous ingredients in a concentration higher than 1% must have a Material Safety Data Sheet/ (MSDS) on file
radiological hazard
damage caused by radiating X-rays or atomic particles. healthcare workers that are frequently in contact with radiological radiation wear dosimeters to record their total exposure
electrical hazards
may result from exposure to high voltage equipment that can cause burns and shock
how to prevent electrical hazards
do not use extension cords
make sure electrical equipment is grounded
don’t plug in more than two items into an outlet without using a power strip that the facility has approved
dry hands before using electrical equipment
position electrical devices away from sources of water
do not use equipment with signs of wear/damage
report unsafe equipment to the biomedical engineering department
fire or explosive hazards
include open flames, oxygen, and flammable chemicals
how to prevent damage from fire hazards
R- rescue persons immediately in danger
A- sound the nearest fire alarm
C- confine the fire (close doors/windows)
E- extinguish a small fire and stop it from spreading/ evacuate
how to operate a fire extinguisher
P- pull the pin
A- aim low
S- squeeze the handle
S- sweep the unit
physical hazards
includes wet floors and heavy lifting, which can cause sprains and strains. avoid by wearing proper attire, avoiding running, and not overextending your reach
HCAHPS
Hospital Consumer Assessment of Healthcare Providers and Systems; publicly reported survey of patients’ perspectives of hospital care
CLSI
clinical laboratory standards institute; established operational standards for laboratory testing
Preventing Falls
make sure patients wear shoes when exiting the bed
keep patients’ rooms adequately lit
make sure patients know how to use a call light
remove any clutter in a patient’s path
clean fluids that spill on the floor
Preventing Burns
check the temp of bath and shower water, make sure it is between 105-110 degrees F (40.5-43.3 C)
warn patients when food and beverages are hot, place lids on cups with hot beverages
don’t use heating pads on high settings/ don’t allow patients to sleep with a heating pad on
place a cloth/towel between a heating device and the patient’s skin
Side Rail Policies
policies may vary. having a half side rail up may allow a patient to reposition themselves in bed
abuse
any action that has the potential to cause harm to another person
negligence
the failure to deliver care that individuals need to maintain health and safety and meet basic human needs
exploitation
taking advantage of a vulnerable individual for the abuser’s personal gain
different types of abuse
physical
inflicting physical harm
financial
spending a persons money/assets for reasons other than their wellbeing, stealing money
psychological/emotional
inflicting mental harm through insults, bullying, etc
sexual
imposing nonconsensual sexual activity
basic rights
violating basic rights such as freedom of speech
reporting abuse
begin by telling telling the nurse you work with, and if required, tell the immediate supervisor
how to respond to an active shooter
Run- leave possessions, follow an escape route, show hands
Hide- if you’re with patients, stay with them and hide from shooter’s view
Fight- as a last resort, act physically aggressive
how to apply a gait belt
Apply the gait belt securely around the patient’s waist.
Walk to the side of patient, grasping the gait belt toward the patient’s back. The other hand may support the patient’s arm or grasp the gait belt toward the patient’s side. Unless the patient has a tendency to lean toward one particular side, walk on the patient’s weaker side so you are able to provide assistance if the patient starts to fall.
Have the patient support himself or herself by leaning on or holding your arm.
Walk slightly behind the patient for better support.
Walk with your knees and hips flexed.
After ambulation, loosen or remove the gait belt.
Document the procedure.
patients have the right to…
access to healthcare without any prejudice
treatment with respect and dignity at all times
privacy and confidentiality
personal safety
complete information about one’s own condition and treatment
patients’ responsibilities to the healthcare institutions include…
providing accurate information about themselves
giving information regarding their known conditions
participating in decision making regarding treatment and care
advance directives
signed and witnessed documents that provide specific instructions for healthcare treatment in the event that a person is unable to make these decisions personally at the time they are needed
living will
a written document that directs treatment in accordance with the patient’s wishes in the event of a terminal illness/condition
which identifiers can you use to identify patients?
full name (required)
date of birth
address
phone number
social security number (if medical facility requires it on medical forms)
photo identification