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apprentice
a person who has agreed to work for a skilled person for a particular period of time and often for lower wages in order to gain knowledge and skills about a particular job — for example, an apprentice plumber
apprenticeship
training and education in a trade
arbitration
a method of resolving disputes whereby an impartial third party decides on a settlement arrangement that is then binding on the parties to the dispute
award
a document that outlines an employee’s minimum pay and conditions
cadetship/traineeship
training in a full-time job, with time allocated to attend university or TAFE
casual
employed on an ‘as needed’ basis
chief executive officer (CEO)
the most senior person in charge of managing an organisation
collective wants
goods and services that are for the use of the whole community
common law (employment) contract
when an employer and an individual employee negotiate a contract covering pay and conditions
conciliation
similar to mediation except the conciliator can suggest possible solutions
discrimination
treating a person less favourably because of factors such as gender, ethnicity, religion or disability
economy
all activities undertaken for the purpose of production, distribution and consumption of goods and services in a region or country
employee
person who works for a wage or salary
employer
person who hires employees
employment contract
a legally binding formal agreement between an employee and an employer
enterprise agreement
agreement about pay and conditions made at a workplace/enterprise level
entitlements
non-wage benefits such as long service leave or sick leave
full-time
continuing, ongoing employment working 38 hours or more per week
gender segregation
the physical, legal, and cultural separation of people according to their biological sex
Generation Alpha
a person typically born after 2010
Generation X
a person typically born between the early to mid-1960s to the early 1980s
Generation Y
a person typically born between the early to mid-1980s to the mid-1990s
Generation Z
a person typically born between the mid-1990s to the mid- to late 2000s
goods and services tax (GST)
a value-added tax levied on most goods and services sold for domestic consumption; GST is paid by consumers, but is remitted to the government by the businesses selling the goods and services; GST provides revenue for the government
grievance procedures
a number of predetermined steps that are followed to resolve a dispute
industrial action
a temporary show of dissatisfaction by employees; for example, a strike
industry
an area of economic activity, employment, trade, manufacturing, production or gathering of resources
labour force
people aged 15 and over who are either employed or unemployed
loading
extra pay to compensate casual employees for lack of access to entitlements
mediation
when a third party helps those involved in a dispute to negotiate a solution acceptable to both sides
multinational company
a corporate organisation that owns or controls the production of goods or services in at least one country other than its home country
negotiation
a corporate organisation that owns or controls the production of goods or services in at least one country other than its home country
participation rate
the proportion of people aged 15 or over employed or actively looking for work
part-time
ongoing employment working fewer than 38 hours per week
primary industry
industry involved in the growing or extracting of natural resources
pro rata
proportion of normal full-time benefits related to the hours worked
quaternary industry
industry involved in the transfer and processing of information and knowledge
quinary industry
industry involved in providing domestic services
redundancy
the termination of an employee’s employment due the employer deciding they no longer need the employee’s job to be done by anyone, or the employer becomes bankrupt
seasonal employment
does not continue year-round but usually recurs
secondary industry
industry involved in turning raw materials into finished or semi-finished products
sharing economy
also known as collaborative consumption, involves people sharing their possessions for payment
standard of living
the degree of wealth and material comfort available to a person for their life and lifestyle
superannuation
money set aside during your working life for retirement; commonly called ‘super’
taxes
the part of our income taken by the government to pay for collective goods and services
tertiary industry
industry involved in providing a service to others
traineeship
the combination of employment and training in order to gain a qualification
unemployment
when people are trying to find work but have so far been unsuccessful
unfair dismissal
termination of employment that is considered to be harsh, unjust or unreasonable
wellbeing
a state of being comfortable, happy and healthy
work–life balance
achieving the right amount of time devoted to work and for personal life