Health Administration Procedures (BPA), Health Administration Procedures; BPA, BPA Medical Practice Test, BPA Medical Office Procedures, Medical Office Procedures BPA, BPA Study, Health Administrations Procedures Regional 2022 Test, Health Administra…

thoracic cavity

contains heart and lungs

carcinogen

substance that causes cancer

S.O.A.P

subjective, objective, assessment, plan

diagnosis

concise technical description of the cause, nature, or manifestations of a condition, situation or problem

professional code of ethics

Brings standards of moral and ethical behavior together in one place

WBC

white blood cell

Distribution of electronic medical records:

saving a file to a network location;
sending a file as an email attachment through an encrypted email service;
sharing a file in a web meeting

The primary use of cross-reference filing:

Identifying location of a file

trade name for meperidine hydrochloride

demerol

Can radiology, laboratory, and pathology reports be used to support and/or establish preliminary diagnosis?

yes

ectopic pregnancy

pregnancy occurring outside the uterus, commonly in the uterine tubes

micro-

small

Bile

A substance produced by the liver that breaks up fat particles.

incoherent

unable to express one's thoughts or ideas in an orderly, intelligible manner

HIPAA

Health Insurance Portability and Accountability Act

intracerebral

pertaining to within the cerebrum

Does the list of recipients for a mail merge operation in Microsoft Word have to be in a spreadsheet table?

No

Physical records that have been scanned________

may be edited only by a record amendment

Does the H&P (history and physical) begin with a statement in the patient's own words that describes the reason for seeking medical attention?

Yes

shunt

tube implanted in the body to redirect the flow of a fluid

health-savings plan

A tax advantaged account to help people save for medical expenses that high deductible health plans don't cover

FBS

fasting blood sugar

Pharynix

throat

pituitary gland

endocrine gland at the base of the brain

hypothalamus

brain region controlling the pituitary gland

diaphragm

Large, flat muscle at the bottom of the chest cavity that helps with breathing

radi/o

x-rays

bariatric surgery

surgical reduction of gastric capacity to treat morbid obesity

Are images found on the Internet subject to copyright laws?

yes

Medicare

A federal program of health insurance for persons 65 years of age and older

syndrome

signs and symptoms that occur together

hormones

chemical messengers that are manufactured by the endocrine glands, travel through the bloodstream, and affect other tissues

therapeutic

(adj.) having the power to heal or cure; beneficial

guarantor

someone who guarantees to pay back the money if the borrower does not

pituitary gland

at the base of the brain; stimulates growth and controls functions of other glands

deductible

Amount you must pay before you begin receiving any benefits from your insurance company

aortic root

the portion of the aorta that is attached to the heart

Hospice

a home providing care for the sick, especially the terminally ill.

advance directives

A legal document designed to indicate a person's wishes regarding care in case of a terminal illness or during the dying process

pharynx

throat; passageway for food to the esophagus and air to the larynx

congestive heart failure

heart is unable to pump its required amount of blood

larynx

voice box; passageway for air moving from pharynx to trachea; contains vocal cords

esophagus

A muscular tube that connects the mouth to the stomach.

trachea

Allows air to pass to and from lungs

dyspnea

difficulty breathing

myocardial infarction

heart attack; occurs when a blockage in the coronary arteries cuts off the supply of blood to the heart

emphysema

A serious disease that destroys lung tissue and causes breathing difficulties.

When preparing a block style letter with open punctuation, what type of punctuation marks are used after the salutation and the complimentary closing?

No punctuation is needed after the salutation and complimentary closing

Making notes on a patient's record is referred to as

charting

Taking it upon oneself to independently complete a job is showing

initiative

When speaking with terminally ill patients, speaking about the weather, family visits, and favorite foods are _____ topics

short-term

Leaving a message on a patient's cell phone reminding them of an upcoming appointment is an example of using the ____ function

voice mail

Reporting to work on time and maintaining an excellent attendance record is an outward display of an employee's ______

Work ethic

Sara reorganized the schedule for all of her office staff allowing time for more patient appointments. What is Sara demonstrating?

efficiency

What would offer the best choice of a career for Emily if she did not want to work directly in a hospital or medical office?

Education and home health skills

Your employee is demonstrating _____ when she offers to fill in for another ill worker during her lunch break

flexibility

Five major categories of task performed by an administrative medical assistant include

front desk, scheduling, records management, administrative and financial

what is a quality of being on time each day for work

punctuality

What are standards of conduct that grow out of someone's understanding of right and wrong

ethics

Upon returning from the restroom, you notice a patient who has checked in at your medical office. What should you do immediately upon returning to your station?

Greet the patient with a smile and a greeting

How should you handle the situation when a patient comes into the office and is angry about a bill she received in the mail and is yelling at you?

Remain calm and courteous

TPO stands for what

Treatment, payment, operations

It is always nice to call your patients by name and extend common courtesies because they are more apt to __________.

refer other patients to your office

A Code of Ethics for the medical assistant working in the medical profession has been developed the __________, which outlines moral and ethical behaviors medical professionals.

AAMA

Using good manners and common courtesies in the office environment is referred to as having good __________.

Etiquette

When proofreading a sentence, the notation "stet" is used to indicate to __________.

Ignore the marked correction

Your phone is ringing "off the hook", and you are dealing with a patient's billing at the moment you received a new call. You will need to place the new caller on hold. What should you do before placing the caller on hold?

ask for permission

Chief Complaint on a medical report is indicated by using __________.

CC

Performing triage in the office by the medical office assistant is based on the __________.

Severity of the condition

__________ is recommended for the mailing of patient billing statements.

First-class Mail

Each medical office should have a chart of times required by law to keep certain records. This chart is referred to as a _________ chart.

Retention

Jonathan calls in requesting paperwork to get blood work performed at the local hospital's Outpatient Clinic. How should you handle this situation?

Send the needed paperwork directly to the hospital.

The _____ method is the most common system for outlining and structuring chart notes for a medical record.

SOAP

After a patient has not been seen for over one year, the file would become _________.

inactive

In your medical office, you wish to follow HIPAA's rules of patient confidentiality. Which of the following records management system would provide the greatest confidentiality?

numeric

Which of these abbreviations means "after meals"?

p.c.

The medical abbreviation HIPAA stands for __________.

Health Insurance Portability & Accountability Act

Syndrome

A group of symptoms that occur together is called a(n)

Endocrine

The thyroid gland is an example of an _________________ gland

Tonsillectomy

Removal of the pharyngeal lymph tissue is called:

Angi/o

The combining form for "blood vessel" is:

Ophthalmoscope

An instrument to view the eye:

Transverse

Axial is another name for ______________.

Antepardum

A term meaning "before birth" is:

Nephritis

Inflammation of the kidney

Bradycardia

A slow heartbeat is called:

Neuralgia

Nerve pain is called:

Hypo-

A word part meaning "under", "deficient", or "less than normal" is:

Hematologist

Doctor who specializes in the treatment of blood disorders:

The Lung

"Clinical" means pertaining to:

Cardiomegaly

Enlargement of the heart:

Hyper-

Prefixes meaning excessive is:

Larynx

The voice box is:

Heart Attack

a myocardial infarction is a(n):

Laparotomy

Incision of the abdomen is called:

Pharyngeal

a term meaning "pertaining to the throat" is:

Excessive Condition

The suffix -osis means

Bad

Dys- and mal- both mean:

Under

Hypo- and sub- both mean:

Above

Epi- and hyper- both mean: