deca mc 16/17

[Federal statutes] Administrative agencies

Develop administrative regulations, not federal statutes

[Federal statutes] U.S. Supreme Court

Interprets laws, does not enact them

[Federal statutes] U.S. Congress

Enacts federal statutes as a primary source of law

[Federal statutes] House of Representatives

Part of Congress, but Congress as a whole enacts laws

[Business ownership] Franchise

Contract allowing a franchisee to sell a parent company’s goods/services

[Business ownership] Corporation

Owned by stockholders who purchase shares

[Business ownership] Joint venture

Short-term arrangement between businesses for one project

[Business ownership] General partnership

All partners have unlimited liability for losses

[Channel conflict] Exclusive distribution

Selling through only one distributor

[Channel conflict] Horizontal channel conflict

Conflict at the same level of a channel

[Channel conflict] Vertical channel conflict

Conflict between different levels of a channel

[Channel conflict] Reverse distribution

Involves recycling existing products

[Internal reports] Customer profiles

Not usually shared with all employees

[Internal reports] New personnel regulations

Explain changes in policies and procedures

[Internal reports] Industry research data

Not the purpose of internal policy reports

[Internal reports] Former local competitors

Not included in internal policy reports

[Giving directions] Excessive detail

Makes directions harder to follow

[Giving directions] Complex terminology

Reduces understanding

[Giving directions] Chronological order

Helps employees follow steps correctly

[Giving directions] Technical language

Difficult for employees to understand

[Oral presentation] Prepare visual aids

Comes after defining purpose

[Oral presentation] Determine audience size

Not the first step

[Oral presentation] Gather information

Comes after defining purpose

[Oral presentation] Determine purpose

First step before organizing the presentation

[Customer interaction] Using merchandising

Not answering a question

[Customer interaction] Describing features

Not what Kayla is doing

[Customer interaction] Determining buying motive

Not the action shown

[Customer interaction] Responding to inquiry

Answering questions about stock or backorders

[Distribution priority] Inventory control

Tracking stock and essential to distribution

[Distribution priority] Volume discount

Based on quantity

[Distribution priority] Buying process

Steps to purchase items

[Distribution priority] Vendor selection

Choosing suppliers

[Types of wants] Unlimited

All wants are unlimited by nature

[Types of wants] Economic

Has monetary value

[Types of wants] Limited

Does not exist for wants

[Types of wants] Noneconomic

Has no monetary value

[Labor unions] False-personal welfare

Unions also affect productivity

[Labor unions] Positive impact

Not always true

[Labor unions] Demand without productivity

Can reduce profits

[Labor unions] No effect

Untrue statement

[Currency value] Executive leadership

A political influence on currency

[Currency value] Inflation

Economic factor

[Currency value] Tax changes

Economic factor

[Currency value] Market attitude

Psychological, not political

[Change] Respond well

Not always true

[Change] Only constant

Life always involves change

[Change] Rare problems

Change often causes challenges

[Change] Feel threatened

Reaction varies by person

[Consensus] Yes/no questions

Not part of formal method

[Consensus] Repeat revision

A step in formal consensus building

[Consensus] Explain dislike

Not part of the process

[Consensus] Discuss alternatives

Not part of anonymous method

[Personal vision] Specific goals

Vision comes before goals

[Personal vision] Based on mission

Vision is not based on mission

[Personal vision] Permanent results

Good visions produce lasting outcomes

[Personal vision] Time bound

Vision is timeless

[Sharing vision] Empathy

Not shown

[Sharing vision] Flexible

Adjusting through difficulties

[Sharing vision] Listener

Not demonstrated

[Sharing vision] Integrity

Not relevant here

[Credit use] Collateral

Property pledged for repayment

[Credit use] Reassurance

Not provided by credit

[Credit use] Interest

Fee charged for borrowing

[Credit use] Convenience

Allows grouped payments and less cash use

[Investments] Real estate

Ownership of property

[Investments] Stock mutual funds

Ownership in companies

[Investments] Collectibles

Items that gain or lose value

[Investments] Stocks

Ownership shares

[Data entry] Spreadsheet programs

For calculations

[Data entry] Online security

Protects data

[Data entry] Optical scanners

Converts documents into data automatically

[Data entry] Frequency distribution

Counts occurrences in data

[Rating scales] Retention

Not a scale

[Rating scales] Semantic differential

Uses opposite-word pairs

[Rating scales] Paired comparison

Compares choices

[Rating scales] Likert

Measures agreement level

[Interview questions] Throughout

Risks early cutoff

[Interview questions] Beginning

Risky placement

[Interview questions] End

Prevents premature exit

[Interview questions] Midpoint

May stop interview early