IBMIT (CompTIA): 1.6 - Troubleshooting Laptops and Mobiles

Laptop Battery Issues

Problems related to battery performance and charging.

Charging Cable

Wire used to connect laptop to power source.

Power Adapter

Device that converts electrical power for the laptop.

Battery Health

Assessment of battery's ability to hold charge.

Battery Calibration

Process of fully charging and discharging the battery.

Swollen Battery

Battery that has expanded due to damage or malfunction.

Screen Resolution

Number of pixels displayed on the screen.

Refresh Rate

Frequency at which the screen updates image.

Graphics Driver

Software that controls the laptop's graphics hardware.

Touchscreen Issues

Problems with touchscreen responsiveness and accuracy.

2.4 GHz Frequency

WiFi band with longer range but slower speed.

5 GHz Frequency

WiFi band with faster speed but shorter range.

Interference

Disruption of signal caused by other devices.

Network Settings

Configurations that manage device's network connections.

Liquid Damage

Damage caused by exposure to moisture or liquids.

Overheating

Excessive heat causing performance issues or shutdowns.

Internal Cooling System

Components that manage heat within the laptop.

Physical Damage

Damage resulting from impacts or mishandling.

Service Provider

Company that provides internet or technical support.

Power Management Settings

Configurations that optimize battery usage and performance.

Firmware Update

Software update for hardware components like routers.

Device Manager

Windows tool for managing hardware devices and drivers.

Router

Device that connects multiple devices to the internet.

Wireless Access Point (WAP)

Device that allows wireless devices to connect to a network.

Cursor Issues

Problems with cursor movement or responsiveness.

Manufacturer Recommendations

Guidelines provided by device manufacturers for usage.