L3 AND L4: Purposes of Communication and Business email

Intrapersonal

Communication with oneself

Interpersonal

Communication between two or more people

Control

It is used to regulate the pace and flow of conversations or the speaking of a participant so that interruptions are avoided

social interaction

It is used to produce social relationships and develop bonds

Motivation

Persuades or influences another person to change his/her opinion, attitude, or behavior

Emotional expression

Emotions help humans communicate their ideas and feelings toward certain situations

Information

You provide information to others

Electronic mail

The system for sending messages from a computer to another, and the messages sent through that system

automated mail

is a system that allows them to send a huge volume of email to their customers at specific times

To field

This contains the recipients name and email address

Cc field

This contains the name and email address of a person who needs to be kept up to date about the subject of the email

subject field

This contains the main topic of your message

Salutation

This phrase usually begins with a Hi, and informal word, followed by the first name of the recipient and a comma

Body

This conveys the message of the email

senders name

This is the first name of the sender

Email Signature

This block of text contains the full name of the sender, his position and company, and his contact information