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Strategic Management Definition
Steering an organization through strategic change under conditions of complexity and uncertainty.
Five Stages of Strategic Management
1. Form strategic vision, 2. Set objectives, 3. Create strategic plan, 4. Implement and execute, 5. Initiate corrective adjustments.
Four Classifications of Management Theories
Classical, Human Relations, Management Science, and Modern/Systems Approach.
Classical Management Theory
A historical theory of management focusing on tasks, structure, and authority.
Unity of Command
The classical principle that each person should report to only one supervisor.
Basic Principles of Classical Theory
One best way to do each job, one best way to structure an organization, and a rational, impersonal arrangement.
Human Relations Theory
A historical theory viewing the organization as a social system that recognizes informal organization and employee social groups.
Benefits of Human Relations Theory
Greater employee commitment, harder work, higher engagement, and better retention.
Management Science / Operations Research
An approach emphasizing research on operations and quantitative techniques to aid decision-making.
Management Information Systems (MIS) Tools
Linear programming, queuing models, and simulation models.
PERT (Program Evaluation and Review Technique)
A management science tool used for effective planning and control functions.
Three Modern Management Theories
Systems approach, contingency theory, and chaos theory.
Systems Approach
A set of interdependent parts that work together to achieve a common goal.
Wholism in Systems Theory
The doctrine that the whole structure of an entity is more than the sum of its parts.
Contingency Approach
The belief that management activities and leadership behavior should be adjusted to fit the specific situation.
Determinants in Contingency Theory
Workforce characteristics, organization size/type, and goals determine the appropriate managerial approach.
Chaos Theory in Management
The view that organizational events are complex, unpredictable, rarely controlled, and messy.