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35 Terms

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Home Page

The main or introductory page of a website, serving as a navigational hub.

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Navigation

The process of moving through a website or application.

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User interface

The means by which the user and a computer system interact, typically involving the use of input devices and software.

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Homepage Management

The act of maintaining and organizing the content displayed on the home page of a website.

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User Experience (UX)

The overall experience of a person using a product, especially in terms of how easy or pleasing it is to use.

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Check-in

The process of confirming a patient's arrival and updating their appointment status in the system.

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Interactive Elements

Items in the system that, when clicked, reveal additional information or options.

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Appointment Status Icons

Visual indicators that represent the status of a patient's appointment, e.g., scheduled, checked in.

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Emergency Contact

A person designated by the patient to be contacted in case of emergencies.

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Interview Requirement

A protocol indicating that new patients must provide identification and certain information during check-in.

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Patient Banner

A display area containing key information about the patient during the check-in process.

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Televox Appointment Reminders

A system for sending appointment reminders to patients via their preferred method of communication.

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Haltic Consent

A specific consent form that patients must sign, usually pertaining to their medical treatment.

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HIPAA Statement

A document informing patients about their privacy rights regarding medical information.

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Preferred Language

The language a patient chooses to communicate in, which may not be English.

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Deductible

The amount paid out of pocket by the policyholder before an insurance provider will pay any expenses.

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Premium

The amount paid periodically to an insurance company for coverage.

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Out-of-pocket maximum

The maximum amount a policyholder has to pay for covered services in a plan year.

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Co-payment (Co-pay)

A fixed amount paid by the insured for a covered service, typically at the time of service.

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Coinsurance

A percentage of the cost of a covered healthcare service that the insured is responsible for paying after the deductible is met.

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Network

The facilities, providers, and suppliers your health insurer has contracted with to provide healthcare services.

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Exclusions

Specific conditions or circumstances for which the policy does not provide benefits.

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Pre-existing condition

A health issue that was present before the effective date of the insurance policy.

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Underwriting

The process of evaluating the risk of insuring a policyholder and determining the terms and premium.

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Beneficiary

The person or entity designated to receive the benefits of an insurance policy upon the occurrence of an insured event.

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Appointment View

A view that allows tracking and managing patient appointments.

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Cancel Encounter

Action that reverses a patient's check-in, typically used by managers.

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Check-In

The process of marking a patient as present for their appointment.

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No Show Appointment

An action to mark a patient as not having attended their scheduled appointment.

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Reschedule Appointment

Allows the patient to select a new date and time for their appointment.

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Appointment Complete

Indicates that a patient's appointment has concluded.

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Appointment Encounter Work List

A list that helps manage and track patient appointments and statuses.

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Filter

Used to narrow down displayed appointment data by various criteria.

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Unattended Encounters Work List

A list of patients who are scheduled but have not completed their appointment status.

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Manage Patient's Appointment

Shows a list of all of a patient's scheduled appointments.