Health Science Theory
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16 Terms
Communication Barrier
anything which makes it difficult for someone to send a clear message understand the message being sent or provide appropriate feedback
Communication
process of exchanging messages
Courtesy
action of being polite gracious helpful and considerate
Culture
values beliefs and customs that are common among a group of people
Empathy
action of acknowledging a person’s concerns and feelings
Feedback
confirmation to the sender in a conversation whether or not the original message was properly decoded by the receiver
Informed Consent
permission granted from a patient acknowledging consequences of treatment
Lay Terms
everyday language which patients can understand
Message
information being communicated in a conversation
Nonverbal Communication
methods used in addition to or as a substitute for language
Proximity
the physical space between people
Receiver
person who decodes
Sender
person who encodes a message
Therapeutic Communication
patient-centered communication in which the patient is looked at as a person
Verbal Communication
use of language and words to send and receive information
Written Communication
form of verbal communicatio