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conflict
when one person’s wishes or actions obstruct/impede another person’s wishes or actions
criticism
attacking a person’s character instead of their behaviour
attributional conflict
arguing about who’s right and wrong instead of the core issue
illegitimate demands
asking for somethign unreasonable/unfeasible
rebuffs
expecting a specific supportive response but not getting it
cumulative annoyances
minor irritations that build over time until they trigger a blow-up
natural relationship tensions (dialectics)
autonomy vs connection
openness vs privacy
stability vs change
integration vs separation
personality traits effect on conflict
high neuroticism → impulsive reactions
low agreeableness → less cooperative
low conscientiousness → less perspective-taking
attachment style effect on conflict
anxious and avoidant couple is especially volatile
life stages and stressors effect on conflict
major changes increase tension, eg: having children
similarity effect on conflict
opposite conflict styles can lower compatibility
demand-withdraw pattern
one partner pressures while the other avoids, which often escalates
competing conflict style
high concern for self
low concern for others
want to win at all costs
avoiding conflict style
low concern for self
low concern for other
want to avoid conflict altogether
accommodating conflict style
low concern for self
high concern for other
give in because they think the fight is not worth it
compromising conflict style
moderate concern for self
moderate concern for other
meet halfway and compromise
collaborating conflict style
high concern for self
high concern for other
try to find a solution that wins for both, not just a compromise
emotional intelligence - role in conflict
self-awareness
self-management
social awareness/empathy
relationship management
separation
withdrawing without conclusion
domination
one person gets their way completely
compromise
both give something up to reach a middle ground
integrative agreements
creative solutions to try and satisfy both partner’s goals
structural improvements
lasting positive changes in behaviour/communication as a result of resolving this conflict
dialectics
tensiosn between opposing needs or desires (eg: autonomy vs connectino) that naturally create strains in relationships
negative approach reciprocity
the tendency for partners to respond to each other’s negative behaviour with more negativity
flooding
becoming emotionally overwhelmed during conflict, which makes constructive communication difficult
voice
actively and constructively trying to improve a relationship during conflict, eg: discussing problems, seeking solutions
loyalty
passively waiting for things to improve without taking action
neglect
passively allowing a relationship to deteriorate by avoiding dealing with problems
exit
actively harming the relationship or leaving it altogether
validators
discuss conflicts calmly, showing mutual respect and empathy
volatile couples
have frequent, passionate arguments but also display high affection and fondness
avoiders
rarely argue, try to avoid confrontation altogether
hostiles
conflicts are full of criticism, contempt, defensiveness, negativity - marriages tend to be unstable
speaker-listening technique
a structured method for discussing difficult topics that ensure each partner takes turn speaking and listening without interruption