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Supply Chain Management (SCM)
The action part of a business that involves planning, getting materials, making products, and delivering them to customers.
SCOR Model
Supply Chain Operations Reference Model that organizes SCM into five major activities: Plan, Source, Make, Deliver, and Return.
Customer Value
The maximum value provided to customers through effective management of supply chain activities.
Sustainable Competitive Advantage
An advantage that a company can maintain over competitors for a long time.
Agility in SCM
The ability to quickly change plans in response to demand or supply changes.
Reverse Logistics
The process of moving returned products backward through the supply chain.
Focal Firm
The company being discussed or analyzed in terms of its supply chain.
Tier 1 Supplier
A supplier that directly supplies the focal firm.
Suboptimization
Improving one company or department while making the overall supply chain worse.
Operations Management
Planning, scheduling, and controlling activities that transform inputs into finished goods or services.
Physical Flows
The movement of products and materials within the supply chain.
Information Flows
The exchange of orders, forecasts, and inventory information within the supply chain.
Monetary Flows
The movement of money and payments through the supply chain.
SCM Networking
The coordination of manufacturers and service providers to create products or services for the final customer.
Downstream
Activities or companies located after the focal firm, typically related to the customer side.
Upstream
Activities or companies located before the focal firm, typically related to the supplier side.
Global Supply Chain
A supply chain that involves different countries in purchasing, manufacturing, and selling products.
Environmental Awareness in SCM
The need for companies to operate sustainably and consider their environmental impact.
Shorter Product Life Cycles
The trend where products become obsolete more quickly, requiring faster supply chain responses.
Corporate Ethics in SCM
The consideration of responsible and ethical behaviors in sourcing and supply chain operations.
SCM Career Paths
Various job types and opportunities within supply chain management, including procurement, logistics, and strategy roles.