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What is the goal of communication?
To successfully deliver a thought or message to the recipient(s).
What is a communication strategy?
A plan of action or technique that a communicator uses in order to help make the communication process successful.
What does 'nomination' refer to in communication?
The act of opening or establishing a topic in the conversation or discussion.
What does 'restriction' refer to in communication?
The act of limiting what the participants can contribute to the conversation or discussion.
What are two factors that influence nomination and restriction?
Social relationships and environment.
Who are considered 'higher authorities' in a communication context?
Those assigned to control the flow of the conversation and maintain its quality, such as teachers.
In which communication setting might students be the higher authorities?
In a seminar led by students, where they nominate topics and provide restrictions for the discussion.
What is 'turn-taking' in communication?
The process in which a participant stops speaking and yields the floor to another participant.
What are the three turn-taking acts?
Keep-turn, release-turn, and take-turn.
What does 'keep-turn' suggest in a conversation?
A speaker must not stop until they fulfill their purpose in the conversation.
What indicates that a speaker is ready to yield their turn?
Using signals or pauses to signify they are finished talking.
What is a verbal cue that suggests a speaker wants to yield their turn?
Calling the participants' names.
What is an example of a nonverbal cue in conversation?
Raising one's hand to show a desire to speak.
Why is it important to clearly state the topic when nominating it?
So that participants understand what will be discussed.
How can a speaker restrict what others can say in a discussion?
By laying down specific instructions or parameters regarding contributions.
What is feedback in communication?
The response or reaction of the recipient(s) to the message delivered by the sender.
Why is feedback important in communication?
It helps the sender understand how their message was received and if it was interpreted correctly.
What are the types of feedback in communication?
Verbal feedback, nonverbal feedback, and written feedback.
What does active listening involve?
Fully concentrating, understanding, responding, and remembering what is being said.
What is context in communication?
The environment or situation in which communication takes place, influencing its effectiveness.
What is nonverbal communication?
The transmission of messages or signals through body language, facial expressions, and gestures.
What role does culture play in communication?
Culture affects how messages are perceived and interpreted, influencing communication styles and expectations.
What is a barrier to effective communication?
Any obstacle that prevents the recipient from understanding the message clearly.
What are some examples of communication barriers?
Language differences, emotional state, physical distractions, and cultural misunderstandings.
What is the significance of clarity in communication?
Ensuring that the message is easily understood to avoid confusion and misinterpretation
What is the importance of active listening in communication?
Active listening helps ensure that the message is understood, and it enhances engagement and response.
What are some common verbal feedback examples?
Verbal feedback can include affirmations like 'I see' or 'That makes sense'.
How can nonverbal communication impact a conversation?
Nonverbal communication can convey emotions and attitudes that words alone may not express, affecting the overall message.
What strategies can be used to overcome communication barriers?
Strategies include simplifying language, being mindful of emotional states, and being aware of cultural differences.
What is the effect of context on communication?
Context shapes how messages are delivered and received, influencing clarity and interpretation.
Why is the audience's role significant in communication?
The audience's perceptions and interpretations can greatly influence how messages are formed and delivered.
What is the meaning of 'feedback loop' in communication?
A feedback loop is the continuous cycle of sending messages and receiving feedback, allowing for adjustment and clarification
What is the definition of communication?
The process of exchanging information, thoughts, and feelings between individuals.
What is the sender's role in communication?
To convey a message or information to the receiver.
What is the receiver's role in communication?
To interpret and understand the message sent by the sender.
What are the components of the communication process?
Sender, message, encoding, channel, receiver, decoding, feedback, and context.
What is encoding in communication?
The process of turning thoughts into communicable messages.
What is decoding in communication?
The interpretation of the encoded message by the receiver.
What is the role of the communication channel?
The medium through which the message is transmitted, such as spoken words, emails, or written notes.
What is the impact of noise in communication?
Noise refers to any interference that distorts or disrupts the message during transmission.
What is active communication?
A two-way communication process that involves both speaking and active listening.
What is passive communication?
A communication style where a person does not express their thoughts or feelings and often avoids conflict.
What is assertive communication?
A communication style that involves expressing one's thoughts, feelings, and needs directly and respectfully.
What is nonverbal feedback?
Responses given without words, often through body language or gestures.
What is the significance of cultural sensitivity in communication?
Being aware and respectful of cultural differences to facilitate effective communication.
What is paraphrasing in communication?
Restating what someone else has said to show understanding and engagement.
What does empathy in communication involve?
The ability to understand and share the feelings of another person.
What is the role of tone in communication?
Tone refers to the emotional quality of the voice that conveys attitudes and feelings.
What is a communication breakdown?
A failure to communicate effectively, often resulting in misunderstanding.
What does politeness strategy refer to?
Techniques used to maintain social harmony and respect during communication.
What is a dialogue?
A conversation between two or more people intended to foster understanding.
What does monocultural communication imply?
Communication that occurs within a single cultural context.
What does intercultural communication involve?
Communication between individuals from different cultural backgrounds.
What is essential for effective group communication?
Active participation, clear roles, and mutual respect among group members.
What is social cues in communication?
Signals that indicate how others are feeling or responding, such as facial expressions or gestures.
What is the role of questioning in communication?
To encourage dialogue, clarify information, and engage deeper understanding.
What is an open-ended question?
A question designed to elicit a more detailed response rather than a simple 'yes' or 'no'.
What does silence signify in communication?
Silence can represent contemplation, agreement, discomfort, or dissent, depending on the context.
What is the importance of summarizing in communication?
Summarizing helps clarify points and ensures mutual understanding among participants.
What is rapport in communication?
A positive and harmonious relationship that facilitates effective communication.
What does emotional intelligence refer to in communication?
The ability to recognize, understand, and manage one's own emotions and the emotions of others.
What is the significance of a communication plan?
A structured approach to communication that outlines objectives, audiences, and channels.
What are communication norms?
Agreed-upon standards in a group or society that dictate appropriate communication behaviors.
What does the feedback loop facilitate?
Continuous improvement in communication through regular responses and adjustments.
What are examples of written communication?
Emails
