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What is multiskilling?
Training employees in multiple different skillsets
Why is multiskilling good?
Employees can easily fill in for others and can complete tasks outside of their speciality
What is outsourcing?
Tasks are completed by a 3rd party organisation
What are flexible hours?
Different start times to work day
What is a zero hour contract?
On call to work when needed
What is homeworking?
Working from home
Why is outsourcing good?
Increases quality as things are created by someone who is specialist
Why is a flexible workforce good for the business?
Helps with supply and demand
Easy to respond to people leaving the workplace
What is a flexible workforce?
Workers able to take on as many jobs as possible to meet business needs
Why is a flexible workforce bad for employees?
Lack of job security
What is job sharing?
2 part time workers share 1 full time position
What is dismissal?
Termination of employment against employee’s will
What is redundancy?
Employee’s job is no longer needed
What is collective bargaining?
Employer and union agrees to negotiate pay
What is the individual approach?
Employee bargains pay for own interest
What are advantages of the individual approach?
No conflict or comprimising
What are the disadvantages of individual approach?
Manager won’t take notice, it won’t influence
What are the advantages of collective bargaining?
Can influence business
What are the disadvantages of collective bargaining?
Can be seen as depriving workers of individual liberty
What is soft HR?
Staff are treated as a valuable asset
What is hard HR?
Staff are treated as a resource
What are the advantages of soft HR?
High motivation
Stress minimised
What are the advantages of hard HR?
Efficiency
Control
What are the disadvantages of soft HR?
Costly - employee focused programs
Lack of focus
What are the disadvantages of hard HR?
Disengagement
High turnover
Why does redundancy happen?
Shrinking company (rationalism)
Closure
Restructuring
New technology
Why does dismissal happen?
Incompetance or lack of discipline
