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47 Terms
1
It involves a company’s losing sales of an existing product by introducing a new product in the same selling channel.
Cannibalization
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2
Consists of inviting potential suppliers to quote prices on proposed
Competitive bidding
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3
This type of pricing is a lower-than-normal price for a period of time
Promotional Pricing
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4
three global pricing strategies?
Standard worldwide pricing, dual pricing…
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5
One of the alternative pricing strategies. It is commonly used as a market-entry price for distinctive products with little or no initial competition
Penetration Strategy
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6
It is a general guideline that reflects marketing objectives and influences specific pricing decisions
Pricing Strategy
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7
A type of telemarketing that takes place when a salesperson phones customers
Outbound telemarketing
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8
Taking calls/answering calls and providing the right information to customers.
Inbound telemarketing
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9
Marketing Intelligence
This is a process of gathering information and analyzing it to improve business strategy, tactics, and daily operations
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10
It is a form of business intelligence that focuses on finding information about competitors using secondary sources.
Competitive Intelligence
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11
It is a process of selecting survey respondents or research participants.
Sampling
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12
This is a type of non probability sample selected from among readily available respondents
Convenience sample
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13
A type of non probability sample divided to maintain the proportion of certain characteristics among different segments or groups seen in the population as a whole
Quota sample
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14
A type of partnerships that the relationship involve long term exchanges of goods or servicesin returnn for cash or other valuable consideration
Seller partnership
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15
It refers to a partnership in which a firm purchases goods and services from one or more providers
Buyer partnership
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16
It is the combination of strategies and tools that drives relationship programs, reorienting the entire organization to a concentrated focus on satisfying customers.
Customer relationship management
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17
A form of marketing whose primary aim is to retain and satisfy customers, by providing value to customers
Relationship marketing
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18
A buyer and seller exchanges characterized by limited communications and little or no ongoing relationship between the parties.
Transaction-based marketing
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19
The ultimate stage in brand loyalty, leads consumers to refuse alternatives and to search extensively for the desired merchandi
Brand insistence
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20
Products characterized by plain labels, no advertising, and the absence of brand names
Generic products
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21
Single brand name that identifies several related products
Family brand
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22
National brand sold exclusively by a retail chain
Captive products
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23
Single brand that uniquely identifies a product
Individual brand
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24
Added value that a respected, well-known brand name gives to a product in the marketplace
Brand equity
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25
Refers to a brand’s ability to stand apart from competitors
Differentiation
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26
Marketer responsible for a single brand
Brand manager
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27
Product Management system in which a category manager–with profit and loss responsibility–oversees a product line
Category management
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28
Brand for which the owner claims exclusive legal protection
Trademark
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29
Visual components that contribute to the overall look of a brand
Trade dress
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30
Strategy that seeks to increase sales of existing products in an existing market
Market Penetration strategy
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31
Consumers’ perception of a product’s attributes, uses, quality, advantages, and disadvantages relative to competing brands
Product positioning
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32
concentrates on finding new markets for existing products
Market development Strategy
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33
Channel intermediary that takes title to the goods it handles and then distributes these goods to retailers, other distributors, or business or B2B customers
Wholesale
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34
Broad range of activities aimed at efficient movement of finished goods from the end of the production line to the consumer
Physical distribution
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35
Marketing channel that moves goods directly from a producer to the business purchaser or ultimate user
Direct Channel
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36
Strategy designed to establish direct sales contact between producer and final user
Direct selling
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37
It refers to the coordination of all promotional activities to produce a unified, customer focused promotional message
Integrated Marketing communications
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38
\- This concept explains the steps through which a person reaches a purchase decision after being exposed to a promotional message. The marketer sends the promotional message and the consumer receives andresponds to it via the communication process
AIDA concept
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39
One component of promotional mix is non-personal selling. It is an example of non-personal selling and is frequently used by marketers with limited funds and firms attempting to attract attention for new- product offerings with innovative promotional approaches
Guerilla Marketing
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40
three basic objectives of advertising are?
to inform about the product; to persuade to buy; to remind on the features of the product
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41
The function of informing, persuading, and influencing the consumer’s purchase decision
Promotion
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42
It is the continuous effort to improve products and work processes with the goal of achieving customer satisfaction and world-class performance
Total quality management
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43
It is a method of measuring quality by comparing performance against industry leaders.
Benchmarking
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44
a type of consumer products that refer to goods and services consumers want to purchase frequently, immediately, and with minimal effort
Convenience product
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45
consumer products that offer unique characteristics that cause buyers to prize those particular brands
Specialty products
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46
It refers to a bundle of physical, service, and symbolic attributes designed to satisfy a customer’s wants and needs.