Ethics and Professional Conduct

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Last updated 9:00 PM on 7/14/26
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34 Terms

1
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How many mandatory principles are there?

7

2
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What happens if two Principles come into conflict?

the principle which safeguards the wides public interest takes precedence

3
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Is it a defence that the company ordered the solicitor to break SRA rules of conduct?

No

4
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What are solicitors required with respect to disabled persons?

They are required to make reasonable adjustments so that disabled clients and employees are not placed at a substantial disadvantage

5
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Can a solicitor take instructions from only one person when representing two people jointly?

yes, as long as the solicitor makes sure that the other client agrees

6
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can a person with power of attorney over a solicitor’s client give directions to the solicitor?

yes, in theory, but in practice it depends. the solicitor must make sure that the instruction is in the client’s best interest.

7
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if a solicitor refers everyone to their friend (letting them know of their arrangement), is that ok?

No, because it is unlikely that the friend is a good fit for everyone and the solicitor must genuinely believe that the referral will help the client

8
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What are the two types of cases in which solicitors are not allowed to pay or receive referral fees?

  • criminal cases

  • personal injury cases

9
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In case a solicitors is suspected to have received a unlawful referral fee, on who rests the burden of proof?

the solicitor will have the burden of proving the fee was not prohibited

10
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When may a solicitor refer a client to a company for ancillary services, in the case in which the solicitor has an interest in the other business?

When the solicitor informs the client and the client consents

11
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what is the difference between referrals to ancillary services with referral fees and referrals to a company in which the solicitor has an interest?

for the referral monetary arrangement, the client must only be informed. for the referral to a company in which the solicitor has an interest, the client must be informed and must give express consent

12
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what are the requirements for a shared fee agreement?

  • informing the client

  • the case does not concern criminal proceedings or personal injury

  • the the fee sharing agreement is in writing

13
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What are the types of conflicts that can arise?

  • own interest conflicts: between the solicitor’s and the client’s interests

  • client conflict: between two clients

14
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What happens in case of an own interest conflict?

there is an absolute bar to acting

15
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Does the duty to not act when there is a conflict apply only when the conflict materialises?

No, it can apply when there is a significant risk of a conflict as well

16
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what are the situations in which the client can leave a gift for the solicitor in their will?

  • the gift is insignificant

  • the client has taken independent legal advice concerning the gift

  • the solicitor is related to the client and he is treated similarly to other relatives

17
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what are the two exceptions in which a solicitor can act despite a conflict between clients?

  • they have a substantially common interest

  • they are competing for the same objective and they

    • consent in writing

    • the firm effectively safeguards each clients confidential information

    • it is reasonable

18
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what are the situations in which a breach of a solicitor’s duty of confidentiality is allowed?

  • it is necessary to prevent the commission of a criminal offence that will result in serious bodily harm

  • the client has indicated that they will commit suicide or serious self harm

  • necessary to protect a child or a vulnerable adult

  • client consents to disclosure

  • disclosure is permitted or required

  • the solicitor is used by the client to perpetrate a crime or fraud

19
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what can be done when there is a conflict between a new client and a former one?

  • accept new client but take safeguards that do not allow for the former client’s information to be shared

  • obtain the former client’s informed consent, given in writing

  • decline to act for the new client

20
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how are complaints of clients dealt with?

if a complaint is not resolved within 8 weeks, the firm must inform the client in writing of their rights to complain to the legal ombudsman and the procedure for doing so

21
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What are the reserved legal activities?

  • Conduct of litigation

  • preparing court documents

  • administering an oath

22
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when is a person allowed to carry out a reserved legal activity even if they are not authorised?

when they are acting on their own behalf

23
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what are the criteria for determining the amount of indemnity insurance a firm must take?

adequate and appropriate, depending on

  • historic claims experience of the firm

  • the value of the matters the firm takes on each year

24
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what is the conditional fee agreement?

if the client wins, the solicitor is entitled to their standard time costs plus a success fee expressed as a percentage of the standard time costs; it cannot exceed 100% of the normal fee charged; if nothing is recovered, the client doesn’t have to pay anything because they will pay the other party s costs

25
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what is a damages based agreement?

the solicitor is entitled to a percentage of the client’s recovery regardless of the solicitor’s normal fee

the costs cannot exceed 25% in personal injury cases, 50% in commercial cases and 35% in employment claims

26
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when is civil legal aid available?

  • financial need

  • merits test (good prospects of success)

ONLY for housing disputes and a few other areas

27
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What are the only situations in which direct discrimination is allowed?

only for

  • age

  • disability

when the action is a proportionate, appropriate and necessary mens of achieving a legitimate aim

28
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what is the intent requirement for money laundering offences?

knowingly or suspecting

29
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is the test for suspicion objective or subjective?

objective - whether a reasonable person would think the activity is suspicious

30
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what is the difference between regulated and reserved activities?

reserved - reserved for solicitors

regulated - regulated by the financial services and markets act

31
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what is a regulated activity?

an activity that relates to an specified investment carried out in the course of business

32
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what are the regulated activities?

ADAMS

Arranging

Dealing as agent

Advising

Managing

Safeguarding

33
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Which are the regulated investments?

  • Insurance contracts; • Shares in a company and other securities; • Debentures; • Mortgage contracts; • Pension schemes; and • Funeral plans.

34
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What are the exceptions to needing a license for carrying out regulated activities?

  • safeguarding when acting as trustee

  • advising, acting as agent or arranging when buying more than 50% of a company

  • introducing a client to a person who has a license

  • advising the estate on the merits of selling shares when administering an estate (wills)

  • an activity that is reasonably necessary as part of legal services