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Flashcards based on lecture notes about Reward Management and Motivation.
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What does the Law of Individual Differences state regarding motivation?
Everyone is motivated in a different way.
List three warning signs that an HR manager might observe to indicate demotivation in an employee.
Frequent sick days/absences, high labor turnover, high wastage, low-quality output, customer complaints, tardiness, disciplinary problems.
What are the typical steps in a progressive discipline approach?
Verbal warning, written warning, termination.
In the context of motivation, what does the 'stick' represent in the 'stick and carrot' approach?
Punishment and coercion.
Who introduced the concept of differential piece rate as a motivator?
Frederick Winslow Taylor.
Besides salary, name two other economic benefits an employee might receive.
Sick pay, bonuses.
What is a 'golden parachute' in the context of executive compensation?
A clause in an executive's contract that provides substantial benefits if they are forced to leave their position.
Name the three pillars of compensation packages.
Salary, benefits, and incentives.
List three types of rewards that can be given to employees for good performance.
Bonus, salary increases, promotions, equity (shares), basic recognition.
Provide four examples of core benefits that organizations typically offer.
Health insurance, vacation, holiday pay, sick pay.
Provide four examples of non-core benefits that organizations might offer to employees.
Dental help, tuition reimbursement, pet insurance, different types of insurances.
What was the surprising result of the candle problem experiment regarding monetary incentives?
The group offered money was actually slower at solving the problem.
What is intrinsic motivation?
Engaging in a behavior or completing a task for the sake of the task itself.
What is extrinsic motivation?
Doing a task to receive a reward or avoid a punishment from an external source.
What are three potential negative impacts of financial incentives, according to the London School of Economics?
Reduce intrinsic motivation, diminish ethical and social norms, negatively impact overall performance.
Describe the transactional leadership style.
A style where managers offer rewards in exchange for performance.
What are some of the drawbacks of transactional leadership?
Lack of creativity, inflexibility, potential negativity, not suitable for everyone.
Name the five stages in Maslow's Hierarchy of Needs.
Basic Needs, Security/Safety, Sense of Belonging, Self-Esteem/Ego, Self-Fulfillment.
According to McClelland's Three Needs Theory, what are the three key areas of motivation?
Achievement, Affiliation, Power.
What are 'FedEx Days' as implemented by Atlassian?
Once a month, employees work on their own projects for 24 hours, then present what they've learned and how it benefits the organization.
Define 'gamification' in the context of employee motivation.
Incorporating game-like elements into work to motivate employees.
Why is giving employees autonomy important for motivation?
Employees are motivated when they have the freedom to make decisions.
What is an Individual Development Plan?
A plan developed with the manager to achieve career ambitions.