BUSN2350 EHR Chapter 1 Quiz

the reason for the patient's visit

Roberta is a healthcare professional at Dr. Ingram's office. She has a patient on the phone who wants to make an appointment with Dr. Ingram. What will Roberta first take into consideration when looking for an open appointment time?

the reason for the patient's visit

the patient's schedule

the patient's age

Dr. Ingram's vacation schedule

database

EHRclinic uses a single _________________ to store administrative and clinical data on each patient.

Master Patient (Person) Index

log on

payer system

database

Self-pay from patient

Which of the following is not a type of medical insurance?

Workers' Compensation

Medicare

Self-pay from patient

TRICARE

administrative

Jesse Lopez is a healthcare professional at Summit Bay Health Center. He has just finished submitting claims to Blue Shield for patients seen yesterday. Jesse was performing what type of function?

registration

clinical

administrative

clearinghouse

Physicians' practices sometimes use a service to check for errors on claim forms prior to submitting a claim to the insurance company. The service that processes insurance claims is a:

billing service

coding service

clearinghouse

history of present illness

Of the following, which does not need to be sent to an insurance company on the CMS-1500 claim form?

patient's date of birth

history of present illness

patient's address

patient's full name

practice management and electronic health records (EHR)

EHRclinic is what kind of computer software?

practice management and electronic health records (EHR)

electronic health records (EHR)

practice management

registration/admission/discharge/transfer

There has been a decrease in medical errors through the use of EHR software.

Research has shown what in relation to the use of an EHR?

There has been a decrease in medical errors through the use of EHR software.

Patients whose care provider uses an EHR are less likely to be involved in their own care.

There has been an increase in staff turnover since EHRs have become more popular.

Care providers have embraced the use of EHR software willingly.

ePrescribing

Which of the following EHR applications may be more beneficial and efficient for the patient?

dictating rather than hand writing the record

report-writing applications

interoperability capability

ePrescribing

the potential for interoperability with other computerized systems within the practice or hospital

Of the following, which is an advantage of adopting an electronic health record?

the potential for interoperability with other computerized systems within the practice or hospital

the cost of implementing an electronic system

the high learning curve

the requirement of little time or effort by the office staff

devote time to learning the new system

What must a care provider do before he/she will see the benefits of an EHR in relation to time spent documenting each patient's visit?

dictate all of his/her notes

devote time to learning the new system

use a fill-in-the blank form and then transfer the notes into the EHR

hire a scribe

interoperability.

During the history of present illness, the healthcare professional asks Ron Albertson for his preferred pharmacy. The healthcare professional then enters the information into EHRclinic. After the care provider has examined and diagnosed Mr. Albertson, he prescribes Amoxicillin and electronically sends the prescription to Mr. Albertson's chosen pharmacy without having to enter any additional information into the ePrescribe module. This is an example of

profitability.

interfacing.

seamlessness.

interoperability.

cost of folders and clips to file each record

Though the costs of implementation will be high, which record-keeping costs will ultimately drop as a result of implementing an electronic health record?

cost of folders and clips to file each record

training costs

copying costs

transcription costs

at the point of care.

A care provider is dictating a progress note into speech recognition while the patient is being seen. This dictation is occurring

instantaneously.

at the point of care.

retrospectively.

after the physical exam.

progress note.

In a physician's practice, the documentation of a patient's office visit is often referred to as a

progress note.

physical exam.

discharge summary.

history of present illness.

Sylvia Gonzalez

In the screenshot above, which patient is being seen for a Pap smear?

Jack Giroux

Sylvia Gonzalez

Robin Caruthers

Robyn Janssen

age

Of the following, which is not clinical information?

physical exam

medication list

patient's weight

age

registration/front-desk staff

The steps listed below are carried out by which staff during an office visit?

Patient arrives for visit → Update patient information → Check in and collect co-pay → Start patient tracking

billing staff

clinical assistant/nurse

registration/front-desk staff

patient makes the appointment.

The first step of the information chain in an electronic system is

patient is checked in.

patient makes the appointment.

co-pay is collected.

insurance verification is performed.

Healthcare professional updates patient information.

Which of the following functions is carried out during the check-in steps?

Healthcare professional takes medical history.

Healthcare professional updates patient information.

Patient calls office for appointment.

Healthcare professional posts patient charges.

business office

Joyce Burke is a healthcare professional working at Summit Bay Health Center. She is responsible for compiling insurance claims and checking them for completion. Which area of the office does Joyce most likely work in?

front desk

check-out desk

business office

clinical support

The care provider will see the patient.

Christine Simmons arrived for her appointment with Dr. Shumaker 20 minutes ago. The healthcare professional has just left the room after taking Christine's vital signs, weight, and a brief history of present illness. What will be the next step in Christine's flow through the overall process?

The patient will be taken through the check-out process.

The care provider will see the patient.

The patient will check in.

Clinical support personnel will meet with the patient.

after the care provider has documented a diagnosis or diagnoses and all charges have been posted

The patient's bill for an encounter is ready to be sent to the insurer at what point in the encounter?

after the insurance company has pre-approved the visit to the care provider

after the patient has been seen by the care provider

after the care provider has documented a diagnosis or diagnoses and all charges have been posted

after the patient has scheduled the appointment

Sean Brown is a new care provider and has never before used EHRclinic. He is frustrated, and though you have been trying to help him, he is still having difficulty. What would be sound advice to give to Dr. Brown?

Direct him to the User's Guide in EHRclinic and show him the index, contents, and search features.

Make arrangements to meet him at the office on a Saturday to teach him how to use the system.

Have him call the EHRclinic 24-hour help line to speak with a technician.

Have him ask one of the other care providers in the practice for assistance.

Help.

The feature in EHRclinic that guides the user on how specific functions or applications work is known as

Prime Assistance.

Help.

Prime Guide.

Prime Location.