8. Roles of Participants in the workforce (2)

Workplace relations

The interaction between employers and employees to achieve working conditions that meet employee needs while also meeting business objectives.

Human Resource Manager (HRM)

The person who manages the relationship between the business and employees, involved in strategic planning and workplace relations.

Negotiation of employment arrangements

The process where HRM acts as a mediator between employees and employers during bargaining for wages and agreements.

Implementation of agreements

The process by which the HRM ensures that approved agreements are put into effect and conditions are met.

Resolution of disputes

The process of resolving conflicts that arise during negotiations, often involving communication or mediation.

Termination management

The HRM's responsibility to ensure employees receive their entitlements upon termination and may conduct exit interviews.

Employee obligations

The duties that employees must carry out as described in their job description while following business policies.

Employer Associations

Organizations that provide advice and support to employers regarding workplace relations, changes in laws, and human resources.

Unions

Organizations that represent employees during negotiations for new agreements concerning wages and working conditions.

Fair Work Commission (FWC)

Australia’s national workplace tribunal that handles industrial disputes, approves agreements, and establishes minimum wages and employment standards.

Industrial action

Actions such as strikes that unions may suggest during negotiations for better terms if discussions reach an impasse.

Protected action

Industrial action that has been approved by the Fair Work Commission, providing immunity from civil liability.

Unprotected action

Industrial action not approved by the Fair Work Commission, potentially leading to financial penalties.

Mediation, conciliation or arbitration

Methods used by the Fair Work Commission to resolve disputes when workplace resolutions fail.

Awards

Legally binding conditions established by the Fair Work Commission that set minimum wages and employment conditions for industries.

Unfair dismissal claims

Claims made by employees who feel they were dismissed unfairly, addressed by the Fair Work Commission.