Untitled Flashcards Set

Privacy Program Lifecycle

• Assess

  • Compare program practices to best practices, standards, laws, regulations, and internal privacy frameworks.

  • Use checklists and defined processes for assessment.

• Protect

  • Embed privacy principles and security practices into data lifecycle management.

  • Implement controls to safeguard personal information.

• Sustain

  • Monitor, audit, and communicate ongoing compliance.

  • Identify, mitigate, and report risks continuously.

• Respond

  • Manage information requests, incident response planning, and compliance.

  • Execute effective breach response strategies.

    

Responsibilities of Privacy Program Managers

Key Goals

• Identify Privacy Obligations:

  • Understand legal, regulatory, and corporate privacy requirements.

• Risk Identification:

  • Assess business, employee, and customer privacy risks.

• Documentation & Policies:

  • Develop, revise, and implement comprehensive privacy policies and procedures.

• Program Enhancement:

  • Promote consumer trust, enhance reputation, and ensure program awareness.

• Breach Response:

  • Respond effectively to breaches and continuously improve the program.

    

Rationale for a Privacy Program Manager (PPM)

• Brand and Trust Enhancement:

  • Build and maintain consumer confidence.

• Regulatory Compliance:

  • Meet requirements such as the GDPR and other laws.

• Risk Reduction:

  • Lower the risk of data breaches, lawsuits, and regulatory scrutiny.

• Market Enablement:

  • Support global operations and new market entry.

• Competitive Differentiation:

  • Increase value, improve data quality, and drive revenue growth.

    

Cross-Functional Collaboration

Key Stakeholders & Functions

• Learning & Development:

  • Translate policies into training content.

  • Approve and reinforce privacy practices.

• Communications:

  • Disseminate privacy information via intranet, email, posters, etc.

• Information Security:

  • Deploy technology (e.g., encryption, DLP) to enforce security controls.

  • Ensure compliance with EU data protection law security provisions.

• Internal Audit:

  • Evaluate controls and adherence to privacy practices.

• Procurement:

  • Manage contracts with third-party service providers handling personal data.

    

Accountability & Beyond Compliance

• Accountability:

  • Demonstrate compliance through documented evidence and responsible use of personal data.

  • Answerable to customers, employees, regulators, and investors.

• Beyond Law & Compliance:

  • Meet client expectations.

  • Enhance marketplace reputation and operational value.

  • Act as a competitive differentiator and good corporate citizen.