theories of management

Scientific management theory (Taylorism)

Step by step process

General management theory

Manager function and good management processes

Total Quality Management

Was a customer - oriented concept first introduced by quality experts W. Edwards Deming and Joseph M. juran in the 1950s . It gives utmost attention and details on customer needs, expectations and their satisfaction .

Organization Behavior ( OB) Approach

As organization one made up of teams and individuals. It promotes that the behavior, actions and conduct of worker in the workplace must be studied as basis for management decisions.

Frederick W. Taylor

He is the father of scientific management theory

Henry Fayol

He introduced the 14 principles of general management

Work division

Work specilization

Authority

Have the right to give orders

Discipline

Submitting to rules and directions

Unity of command

Directed or ordered by one administration

Unity of direction

One plan of action

Subordination of individual to the group

Group interest over individual interest

Renumeration

Fair pay or proper compensation

Centralization

Decision making should be balanced

Scalar chain of authority

From top level to the lowest level

Order

Resources should be provided

Equity

Fair and good treatment

Stability tenure

Hiring the right people for the job

Initiative

Involved the employees from the progress of organization

Esprit de corps

Provide encouragement, fostered trust and promote team spirit.

Max Weber

He is a German sociologist who believed that the most efficient way to set up and manage an organization is having bureaucracy.

W. Edwards Deming and Joseph M. Juran

They introduced total Quality Management

Robert Owen

He proposed that's work place must be improved that workplace conditions must be improved after observing conditions of workers in factories are awful and dangerous for all employees. He put an end to long of working hours, only accepted children as young as five years old who are beaten up and work the same conditions as adults.

Mary Parker Follett

She is an American social worker who introduced the idea that individual or group behavior must be considered in managing the organization.

Hugo Munsterberg

He is a German American psychologist and was a considered the father of industrial/ organizational psychology.

Chester Berman

He is an American business executive and public administrator who viewed organizations as as cooperative systems mainly because it is composed of at least two persons working together for a common end.