Massage Therapy Employment Contracts and Conflict Management

Vocabulary-style flashcards covering key contract concepts and conflict management for massage therapy practice.

Employment Agreement

A contract listing employer expectations, compensation, benefits, and performance obligations for the employee or independent contractor.

Independent Contractor

A worker who provides services under contract but is not an employee; tax and benefit arrangements may differ.

Scope of Services

The duties and services the employee is expected to perform.

Employer-Provided Resources

Facilities and equipment supplied by the employer (room, table, hydrotherapy equipment, receptionist, scheduling, billing).

Outside Employment Clause

A provision about whether you may work for others during the term; overly broad restrictions can be illegal.

Fees and Payment Terms

Details of compensation, wages, raises, bonuses, and how and when payments are made.

Fringe Benefits

Non-wage benefits offered by the employer (insurance, paid time off, etc.).

Malpractice Insurance

Professional liability insurance covering claims of negligence in massage therapy.

Workers' Compensation

Insurance providing wage replacement and medical benefits for work-related injuries.

Termination with Cause / Notice

Conditions under which the contract can be terminated by either party, typically with notice.

30 Days Notice

A common notice period before ending the contract to allow client transitions.

Mediation

A neutral third party helps disputing parties reach a non-binding resolution.

Arbitration

A neutral third party renders a binding decision to resolve a dispute.

Negotiation

The process of discussing terms to reach a mutual agreement, with preparation and strategy.

Active Listening

Fully focusing on the speaker and reflecting back to ensure understanding in conflict situations.

I Statements

Using 'I' statements to express feelings and concerns without blaming others.

Cross-Out and Initial

Modifying a contract by striking text and initialing the change before signing.

Written Contracts

Contracts documented in writing to reduce ambiguity and prevent disputes.

Conflict Management

Strategies to handle disagreements and protect client relationships (boundaries, calm communication).

Dispute Resolution Methods

Mediation and arbitration as alternatives to litigation.