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questionnaire
concise, preplanned set of questions designed to yield specific information to meet a particular need for information about a pertinent topic
standardization
each respondent receives the same set of questions phrased in exactly the same way
advantages of surveys
economy (expense and time), uniformity of questions, standardization
disadvantages of surveys
poor response, sampling problems
importance of following adequate sampling procedures
sampling a group that is non-representative of the general public will skew results
census
measures each person about whom we wish to know
sampling
the selection of people to participate in a research project
population
the entire group of people that the researcher wishes to learn about
sample
smaller group of people who actually participate in the research
representative sample
one that is approximately the same as the population in every important research
probability sampling
procedures used to ensure that each person in the population has a known chance of being selected to be part of the sample
stratified sampling
divide subjects into subgroups based on shared characteristics (ex. freshman, sophomore, junior, senior)
direct survey methods
door to door, stopping people on the street, controlled population, phone calls
indirect survey methods
first class mail
factors affecting the percentage of returned questionnaires
length, reputation of sponsor, complexity, importance, respondent’s belief of importance, quality and design, time of year
snowball sampling
non-probability sampling, one individual from a population leads researcher to other population members
convenience sampling
sampling individuals that are readily available without any attempt to make the sample representative of the population (ex. college students)
nominal scales
categorical in nature, values have no real numerical value (ex. race numbers)
ordinal scales
indicate rank ordering, differences among the responses but not the magnitude of those differences
likert scale
measures attitudes by combining responses across items
disadvantages of open and close-ended questions
choosing between inadequate answers, wording may make certain answers more appealing