ATI Nurse's Touch: Professional Communication: Types of Communication

A nurse is planning to document a conversation with a client who is preparing for a surgical procedure. Which of the following client information is an accurate and factual form of written communication? (Select all that apply.)

"Client states, 'I have a throbbing pain on my left foot' "Client states, 'I feel nervous about having my foot removed

Electronic health records capture data for which of the following? (Select all that apply.)

Continuous quality improvement Utilization review Resource planning Risk management

A nurse engages in verbal communication with a client. Which of the following is reflective of the nurse's word selection?

Personal values

Which of the following should not be included when discussing modes of computer

mediated communication? - Voice mail

A charge nurse is discussing with a staff nurse the establishment of credibility when providing nursing care. Which of the following statements made by the staff nurse indicates a need for further teaching?

Using sympathy will help to build credibility

A nurse is using a health Related Internet blog. Which of the following is an acceptable use of this form of communication? -

Access information

A nurse is counseling a client who recently received a diagnosis of type 1 diabetes mellitus. Which of the following is a component of nonverbal communication the nurse may display? (Select all that apply.)

Vocal inflection Volume Posture Gestures

A nurse manager is discussing the topic of personal space as it relates to nonverbal behavior with a staff nurse. Which of the following statements by the staff nurse indicates a need for further teaching?

Use of personal space will increase the client's self-esteem."

Which of the following are characteristics of effective written communication? (Select all that apply.)

Factual Objective Accurate Concise

Which of the following should not be included when discussing components of the communication process?

Tone of voice