Module 3 - Navigating the Digital Workplace

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24 Terms

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DIGITAL WORKSPACE

is “the alignment of technology, employees and business processes to improve operational efficiency and meet organizational goals.

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DISTRIBUTED WORKFORCE

also known as remote workers, digital nomads, telecommuters or home office workers – work from any location, across multiple devices. They value work/life balance, flexible hours – and critically, the need to feel connected.

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Key Benefits of a Digital Workplace Strategies

  • TEAM COLLABORATION

  • FLEXIBLE REMOTE WORKING

  • PRODUCTIVITY BOOST

  • INNOVATION

  • CHANGE MANAGEMENT

  • IMPROVE TRANSPARENCY

  • HIDDEN SAVINGS

  • EMPLOYEE EXPERIENCE

  • REATIN TALENT

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TEAM COLLABORATION

Improved levels of problem- solving, interaction and knowledge-sharing — all- round improved collaboration

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FLEXIBLE REMOTE WORKING

Allows employees to work from home, supporting more flexible working

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PRODUCTIVITY BOOST

Increased efficiency and employee productivity through improved communications

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INNOVATION

Great ideas can come from anywhere — not just the boardroom — if staff have the right channels

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CHANGE MANAGEMENT

Clear, reliable communications minimizes confusion and garners internal support

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IMPROVED TRANSPARENCY

Improved traceability and transparency amongst teams, reducing errors

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HIDDEN SAVINGS

Decreased employee commuting expenses and business real estate cost

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EMPLOYEE EXPERIENCE

Improved personal experiences through greater inclusivity and integration of tasks

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RETAIN TALENT

Lower employer turnover rates due to improved work/life balance and engagement

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Digital Workplace Tools

  • Communication Tools

  • Project Management Tools

  • Document Collaboration Tools

  • File Sharing and Storage Tools

  • Time Management Tools

  • Virtual Whiteboards

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COMMUNICATION TOOLS

These are applications or platforms designed to facilitate the exchange of information between individuals or groups.

They enable messages to be sent and received through various channels, including text, audio, and video.

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PROJECT MANAGEMENT TOOLS

These are software applications or platforms designed to help individuals and teams plan, organize, track, and manage work throughout the entire lifecycle of a project.

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DOCUMENT COLLABORATION TOOLS

These are software applications or platforms that enable multiple users to work together on a single document, often simultaneously, regardless of their physical location.

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FILE SHARING AND STORAGE TOOL

These are digital platforms or services that allow users to store digital files and make them accessible to others, either privately or publicly, typically over a network or the internet.

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TIME MANAGEMENT TOOL

These are resources, applications, or techniques designed to help individuals and teams organize their tasks, prioritize responsibilities, and allocate their time effectively to enhance productivity and achieve goals more efficiently.

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VIRTUAL WHITEBOARDS

It is a digital tool that simulates the experience of using a physical whiteboard in an online environment.

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Principles of Effective Digital Communication

✓ Clarity and Conciseness - Get straight to the point, use clear language, and avoid jargon.

✓ Professionalism - Maintain a respectful and appropriate tone, even in informal settings.

✓ Timeliness - Respond promptly but manage expectations regarding immediate availability.

✓ Audience Awareness - Tailor your communication style to your recipient and the platform.

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Challenges of Digital Distractions

✓ Constant Connectivity - Notifications from emails, messages, and social media.

✓ Multitasking Fallacy - Switching between tasks reduces efficiency and increases errors.

✓ Information Overload - Too much data and too many sources to process.

✓ Blurred Boundaries - Difficulty separating work time from personal time.

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Strategies for Effective Time Management

  • PRIORITIZATION TECHNIQUE

  • MINIMIZING DISTRACTIONS

  • TOOLS AND TECHNIQUES

  • REGULAR BREAKS

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The Importance of Work-Life Balance

✓ Well-being - Prevents burnout, reduces stress, and improves mental and physical health.

✓ Productivity - A balanced life leads to greater focus and efficiency during work hours.

✓ Relationships - Allows time for family, friends, and personal pursuits.

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Strategies for Achieving Balance

  • SET CLEAR BOUNDARIES

  • CREATE A TRANSITION ROUTINE

  • PRIORITIZE SELF CARE

  • COMMUNICATE EXPECTATIONS

  • LEVERAGE FLEXIBILITY

  • REGULARLY ASSESS