EPS 1101: Communication Skills - Vocabulary Flashcards

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Vocabulary flashcards based on the EPS 1101 Communication Skills lecture notes covering major definitions, foundational scholars, communication characteristics, core elements, and contextual terms.

Last updated 6:11 PM on 8/23/26
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20 Terms

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Communis

The Latin term meaning 'common', from which the word 'communication' originates.

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Communication (Carl Hovland)

The process by which an individual (the communicator) transmits stimuli (usually verbal symbols) to modify the behavior of the other individuals (communicates).

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Communication (Seiler and Beall, 2005)

The sharing and creation of meaning through symbolic interaction.

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Communication (Sulaiman Masri, 1997)

A process in which a message is transmitted from a sender to a receiver through a particular channel, followed by feedback.

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Communication Competence (Rodiah Idris, 2010)

Involves the ability to provide feedback, present ideas orally and in writing, make presentations, and negotiate in order to achieve particular goals and obtain support or agreement.

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Penbek, Yurdakul, and Cerit (2009)

Scholars who emphasised the importance of developing university students' communication skills for effective interaction across cultural contexts.

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Process (Characteristic of Communication)

Refers to communication being continuous and dynamic rather than a single event.

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Irreversible (Characteristic of Communication)

Refers to the fact that once a message has been communicated, it cannot literally be withdrawn.

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Source / Sender

The individual, group, or institution that initiates a message.

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Encoding

The process of transforming an idea, thought, or feeling into symbols that can be communicated.

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Message

The content of the communication and what the communicator intends to communicate.

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Context

The circumstances or situation surrounding communication that determines its form and meaning.

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Channel

The medium through which a message is communicated and delivered.

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Receiver

The person or group for whom the message is intended.

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Decoding

The process of interpreting the symbols contained in a message and assigning meaning to them.

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Feedback

The response of the receiver to the sender.

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Allowance

A regular amount provided for personal expenses.

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Grant

Money provided for a specific purpose, often by an institution or government.

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Remittance

Money sent, often by someone working away from home, to relatives or others.

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Bribe

Money or another benefit offered or given improperly to influence someone's actions.