PSYC 3640 Exam 1 (Clemson - Dr. Traylor)

Job Performance

behavior; is the total expected value to the organization of the discrete behavioral episodes that an individual carries out over a standard period of time

task performance

proficiency with which job incumbents perform activities that are formally recognized as part of their job

contextual performance

behavior that contributes to organizational effectiveness through its effects on the psychological, social, and organizational context of work

organizational citizenship behavior

basically going above and beyond in your job; behavior not formally rewarded by the organization

counterproductive work behavior

voluntary behavior that violates significant org norms, and threatens the well-being of the org, its employees, or both

Objective Measures

count of the result of work

judgemental measures

evaluation of the effectiveness of work behavior

Personnel Measures

measures typically kept in a personnel file

criterion deficiency

when an actual criterion is missing information that is part of the behavior one is trying to measure

Contamination

when an actual criterion includes unrelated information to the behavior being measured

O*NET

Occupational Information Network (O*NET); collection of electronic databases; based on well-developed taxonomies, that has updated and replaced the Dictionary of Occupational Titles (DOT)

First step of a job analysis?

First step of a job analysis is observation of employees

Task-Oriented analysis

focuses on activities and involves an examination of the tasks or behaviors performed on the job

Worker-Oriented

involves an examination into the characteristics that lead to successful job performance

KSAOs

knowledge, skills, abilities, and other characteristics

What are the big 5 personality traits?

OCEAN

Openness

Conscientiousness

Extraversion

Agreeableness

Neuroticism

Which of the Big 5 is the best predictor of job performance?

Conscientiousness

self-monitoring

the extent to which individuals monitor, adjust, and control their behaviors based on how it is perceived by others

situational interview questions

focus on an individual's ability to project their behavior in a hypothetical situation

behavioral interview questions

ask individuals about their previous response given scenario

Personality-Based Interview Questions

questions intended to measure personal traits

"Would you consider yourself to be proactive or reactive when it

Bias

test results in errors of prediction for a given subgroup; as it relates to statistics

Fairness

value judgment about actions or decisions based on test scores

Culture

the extent to which someone has had the opportunity to become familiar with the content on a test

Case Study: Cognitive Ability vs Conscientiousnesss

Conscientiousness has incremental validity over cognitive ability