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problem
occurs when there is an obstace between a present state and a goal and it is not immediately obvious
restructuring
the process of changing a problem’s representation
central idea
success in solving a problem is influenced by how it is represented inteh persons mind
insight
sudden comprehension, realization or problem solution that invovles a reorganization of a person’s metnal representation of a stimulus, situaion, or event to yield an interpretation that was nto initially obvious
analytically based problems (non-insight)
solved by a process of systematic analysis, often usign learned techniques
fixation
tendency to focus on a specific characteristic of hte problem that keeps them from arrivign at a solution
functional fixedness
a type of fixation where one focuses only on famliar functions or uses of an object
mental set
a preconceived notion about how to approach a problem, which is determined by a person’s experience of what has worked in the past; created by people’s knowledge
parts of the information processing approach
initial state, goal state, operators, intermediate state, problem space, means-end analysis, sub-goals
initial state
conditions at the beginning of a problem
goal state
the solution of the problem
operators
actions that take the problem from one state to another
intermediate state
a state between teh inital and goal state
problem space
made up of the inital state, goal staet, and all possible intermediate states
means-end analysis
the primary goal is to reduce the difference between initial and goal states
sub goals
intermediate states that are closer to the goal
analogy
a comparison between two things, typically for the purpose of explanation or clarifcation
analogical problem solving
using the solution to a similar problem to guide the solution of a new problem
analogical transfer has what two types of problems
target and source problem
analogical transfer
using experience from solving one problem to solving another, similar problem
target problem
the problem the participant is trying to solve
source problem
another problem that shares some similarities with teh target problem and that illustrates a way to solve the target problem
dunckers radiation problem
hit teh tumor with low rates of radiation from different angles
analogical problem solving parts
noticing, mapping, applying
noticing
noticign that there is an anlogous relationship between teh source problem and the target problem
mapping
mapping the correspondence between teh source problem and the target problem
applying
applying the mapping to the target problem
analogical paradox
while it is difficult to apply analogies in lab research, people routinely use analogies in real-world settings
experts
peopel who, by devoting a lrage amoutn of time to learnign about a field and practicgin and applying that learnign, have become acknowledged as being extremely knowledgable or skilled in that particular field (10,000-20,000 hours)
differences between experts and novices
experts possess mroe knowledge about their field
experts knowledge is organized differently than novices’
experts spend mroe time analyzing problems
experts are only experts wtihin their own field
experts are less open to new ways of looking at problems; inflexible thinking
divergent thinking
thinking that is op-ended, invovling a large number of potential “solutions”
does art or novels fit “creativity”
no because they don’t have “use” or “utility”
what is false about brainstorming
group brainstorming does not actually work
characteristics of creativity
imaginative play, passion, daydreaming, solitude, intiution, openness to experience, mindfulness, sensitivity, turnign adversry into advantage, thinking differently,
imaginative play
childrens engagement in imaginative play enables them to experiemtn with differnt types of experinece. carried into adulthood, this playfulness supports innovation
passion
focusing on a particular pursuit that the person lvoes and wants to devotetheir life to
daydreaming
mind wandering that occurs when a persons attnetion shifts from the external environment to internally generated, often involuntary thougths
solitude
solitary reflection that is facilitated by being alnoe in order to avoid disrtaction
intution
intuitive thoughts or insights, arriving form unconscious information processing systems. these often occur unexpectedly, although they are often preceded by unconscious mental acticvity
openness to experience
the drive for cogntivie exploration of ones inner mind and the outer world
mindfulness
paying attnetino to what is happenign in our mind and in treh environemnt. has been associated with some types of meditation
sensitivity
heightened awareness of the environment and processes occurring in teh mind
turning adversity into advantage
creativity arisign out of loss, suffering, or trauma. both good and bad life events are potential sources of inspiration and motivation
thinking differentl
rejeciton of traditional ways of thinking. being open to new paradigms
volitional daydraeming
the act of choosign to disengage from external tasks in order to pursue an internal stream of thought
open monitoring mediation
simply paying attnetion to whatever comes into teh mind, and to follow this thought until somethign else comes along
judgment
an opinion or conclusion
reasoning
the process of drawing conclusions
decision
the process of choosing between alternatives
inductive reasoning
the process of drawing general conclusions based on specific observations and evidence
heuristics
“rules of thumb” that are likely to provide the correct answer to a problem. sometimes wrong
two types of heuristics are
availability and representativeness
availability heuristic
states that events that more easily come to mind are judged as being more probable than events that are less easily recalled
illusory correlation
occurs when a relationship between two evetns appears to exist, but in reality, there is no relationship or the relationship is much weaker than it is assumed to be
stereotypes
oversimplfied generalization about a group or class of people that often focuses on the negative
representativeness heuristic
the likelihood that an instance is a member of a larger category depends on how well that instance resemebles properties we typically associate with that category
base rate
teh relative proportion of different classes in teh popultion
conjunction rule
the probablity of a conjunction of two events (A and B) cannot be higher than teh probablity of a single constituents (A alone or B alone)
law of large numbers
the larger the number of individuals that are randomly drawn from a population, the more representative the resultign group will be of the entire population
myside bias
our tendency to favor informatino that confirms what we ALREADY believe
confirmation bias
people look for informatino that conforms to their hypothesis and ignore information that REFUTES it
deductive reasoning
determing whether a conlcusion logically follows from statements
syllogism
consists of two broad staemetns or premises followed by a third statement called the conclusion
categorical syllogism
premises and conclusion are statements that begin with All, No, or Some
when is a syllogism valid
when the form of the syllogism indicates that its conclusion foolows logically from its two premises
belief bias
the tendency to think a syllogism is valid if its conclusion is believable
mental model
a specific situation representeted in a persons midn that can be used to help determine the validity of syllogisms in deductive reasoning
mental model appraoch
people create a model for a reasoning problem. they generate a tentatvie conclusion based on this model and then look for exceptions that mihgt falsify the model. if they do find an exception, they modify the model
modus ponens
the way that affirms by affirming
if p, then q. p. therefore q.
if i study, i’ll get a good grade. i studied. therefore, i’ll get a good grade.
VALID
modus tollens
the way that denies by denying
if p, then q. not q. therefore, not p.
if i study, i’ll get a good grade. i didn’t get a good grade. therefore, i didn’t study.
VALID
syllogism 3
if p, then q. q. therefore, p.
if i study, i’ll get a good grade. i got a good grade. therefore, i studied.
if i live in philly, the i live in pennsylvania. i live in pennsylvania. therefore, i live in philly.
INVALID
syllogism 4
if p, then q. not p. therefore, not q.
if i study, i’ll get a good grade. i didn’t study. therefore, i didn’t get a good grade.
if i live in philly, then i live in pennsylvania. i don’t live in philly. therefore, i don’t live in pensylvania.
INVALID
wason four card problem
if there is a vowel on one side of the card, then there is an even number on the other side
(should check the odd number card to see if there is a vowel)
falsifcation principle
to test a rule, it is necessary to look for situations that would falsify the rule
expected utility theory
assumes taht people are basically rational and that if people have all the relevant informaitno, they will make a decision that results in the maximum expected utility
utility
outcomes that achieve a persons goals
deal or no deal
if people have taken out most of the small funds, they will take what they can get from teh bank
1/10 vs 7/100 of red beans
people are more likely to chose in the 100 bean pile because having 7 more beans feels safer than 1 red bean (even though we know its statiscally better for the 1 bean)
are anxious people risk avoidant or risk taking
risk avoidant
expected emotions
emotions we predict that we’ll feel for particular outcome
risk aversion
the tendency to rpedict that a particular loss will have a greater impact than a gain of the same size
incidental emotions
emotions that are not caused by having to make a decision
opt-in procedure
requires a person to take a step to agree
opt-out procedure
requires a perosn to take a step to disagree
status quo bias
our tendency to do nothign when faced with making a decision
framing effect
decisions are influenced by how the choices are stated, or framed
when a choice is framed in terms of gains…
people use a risk-aversion strategy
when a choice is framed in terms of loses…
people use a risk-taking strategy
neuroeconmics
combines research from psych, neuroscience, and economics to study how brain activation si related to decisions taht invovle ptoetnial gains or losses
restructuring
process of changing a problem’s representtion
metcalfe and wiebe (1987)
more warmth for analytical questions than insight questions
duncker (45) candle problem
person is given a number of objects and is given tghe task of mounting a cnadle on a wall so it can burn without dirpping wax on teh floor
maier (31) two string problem
person is given task of attaching two strigns together that are too far apart to be reached at teh same time
luchins. water jug problem
shows that once we have a habit we will stick with it
tower of hanoi problem
moving discs from one set of pegs to anoter in the least amount of moves
newell and simon (72)
created tower of hanoi and means-end analysis
mutilated checkerboard problem
same as russian dating situation. can’t make up for the missing two squares or whatever.
kaplan and simon (90)
think-aloud protocol
procedure in which subjects are asked to say out loud what they are thinking while doing a problem. this procedure is used to help determien people’s thought processes as they are solving a problem
trade-off strategy
i’ll give you a, if you’ll give me b
contingency strategy
which a person s gets what he or she wants fi somethign else happens