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2 reasons why training is important for a business
To help new workers be accustomed to their duties.
Familiarise the traniees to the workplace and its health and safety laws
Improves motivation
On the job training
training that takes place in the work setting as employees perform their job tasks
Job rotation
Pros and cons of on the job training
Pros: Output is released Cheaper
Cons: Output is lost if trainee makes a mistake Staff may get frustrated for being unpaid trainers
Off the job training
Training that takes place away from the work area.
Pros and cons of off the job training
Pros: Motivates employees Output is not affected at all Cons: Trainees wouldn't be used to work environment Expensive
Induction Training
Training given to new employees when they first start a job
Importance of motivation in the workplace
Increases productivity
Improves Job Satisfaction
Helps attracting and retaining employees
What is Herzberg's two-factor theory?
Hygiene (personal) and Motivation (business)
hygiene: Salaries, Fringe benefits
motivation: Engage and motivate employees
Pros and Cons of Herzbergs
Pros: Direct focus on Employee
Cons: Too much focus on job satisfaction, not enough on external factors
What is Maslow's hierarchy of needs?
Self actualization
Self esteem
social needs
Safety and Security
Physiological needs
Job enrichment
increasing the number of tasks in a particular job to motivate workers
Pros and Cons of job enrichment
Pros: More rewarding for employees
Cons:Employees may get burnt out
job rotation
involves moving employees from one job to another
Pros and cons of Job rotation
Pros: Increase knowledge for employees
Cons: Employees may be against constant change
Time Rates
Money paid per week or hour of work
Piece rates
Money paid according to how much is produced
cons: products may not be of good quality as it would be rushed by workers
Performance related pay
Pay which is related to the effectiveness of the employee and when they reach company targets
Bonus schemes
Where extra payments were made to workers for improving individual production targets
Commission
An amount paid to an employee based on a percentage of the employee's sales
Promotion
An advance an employee earns by being productive, cooperation, dependable, and highly skilled.
fringe benefits
Extra perks of being part of the job
types of perks
Accomodation, company car, insurance etc.
Chain of command
the line of authority that moves from the top of a hierarchy to the lowest level
Span of Control
the number of subordinates who report directly to a manager
Flat structure
Fewer layers of hierarchy
Comms is quicker management costs is lower
Tall structure
More layers of hierarchy
Comms are poor More expensive Motivate staff due to clear route for promotion
Centralised
Only senior management has authority in the business
Decentralized
All employees have authority in the business
What does HR do?
Recruitment, training, Dismissal, Staff welfare, Redundancy
What does finance do?
handles wages, cash flow forecasting, accounts, recording transactions
What does marketing do?
Market research, product planning, PR, advertising, pricing, packaging, distribution
What does production do?
Research and development, Suppliers, maintenance, design, purchasing
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