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Types of Globalization
economic, cultural, political
Drivers of Globalization
channels of communication, lower transportation costs, immigration and emigration patterns, government actions
Influences on standardization vs adaption
product, company characteristics, business environment, consumers
Brand Architecture
corporate branding - corporate name used on all products
endorsement branding - corporate brand combined with sub-brands
product branding - each product/ service is individually branded
Definition of Global Brand
recognized across countries with similar positioning
Strategies for Devloping a Global Brand
cultivate established local brands, global concept with local adaptations, create new global brands, purchase local brands and internationalize, develop brand extensions, employ a multi local strategy
Brand Rationalization
process of taking a large portfolio of brands and reducing it to a limited number of brands
issues - leaves gaps in the market, destroys, past investments, customer and retailer confusion
Values and Value Systems
values are ordered based on their priority, priorities vary across societies
Descriptive vs. Injunctive Socal Norms
descriptive - perceptions of how most people in a society behave, describe what is done in a society
injunctive - perceptions of what behaviors are approved of by society, what people should or should not do
Culture and the Manifestations of Culture
culture - set of rules, instructions, and plans that govern behavior , lead to shared beliefs, attitudes, norms, and values among people of a particular language living in a specific region
manifestations - symbols, heros, rituals, values
High vs Low Context Cultures
high - shared meaning behind language, lots of symbols and nonverbal communications
low - explicit verbal / written communication, everything is fully explained
Concepts of Time
orientation to past, present, or future
past - preserve history, look for inspiration
present - focused more on whats happening now
future - present actions designed with the future in mind, new is embraced, old disgaurded
Relationships with Nature
Harmony(an important part), mastery(superior to), subjugation (helpless)
SR- Benefits of standardization and adaptation
standardization - cheaper, increases efficiency, ability to focus on single approach
adaptation - more satisfied customers, increased brand image, increased sales
SR - Strategies for developing a global brand
Cutivate established local brands, Global concept with local adaptations, Create new global brands, Purchase local brands and internationalize, Develop brand extensions, Employ a multilocal strategy
SR - Culture and the manifestations of culture
These manifestations are how culture becomes observable and transmitted, shaping how a group understands and interacts with the world
Power Distance
high - social status is clear, status shown through looks, perfer to buy the number 1 brand
low - dont want to stand out from others, willing to by other brands
Individualism vs Collectivism
I - focus on “I”, brands have personalities
C - focus on “we” salespeople build relationships and trust, focus on product features
Motivation Toward Achievement and Success
High - ambition, competitiveness, live to work
Low - cooperation, quality of life, work to live
Uncertainty Avoidance
High - need for rules and formality, belief in experts, less likley to adopt innovations, less sports, exercise, travel
Low - more likely to adopt innovations, belied in common sense
Long- term Orientation vs Short
Long - need to take care of the future, only buy what is needed, price conscious, less use of social media
Short - more religious, spend more, first to buy new technology, depend more on info from TV, family, and friends
Indulgence vs Restraint
Indulgence - leisure is important, willing to pay for extra quality or latest gadgets, people have control over their own lives
Restraint - Value work hard and thrift, buy something only if needed, greater foucs on traditional values
Hofstede’s Value Dimensions of Culture
Power distance, Individualism, Motivation toward achievement and success, Uncertainty avoidance, Long-term orientation, Indulgence