accounting dept

lec

accounting

theory and system of setting up, maintaining, and auditing books of a firm

analyzing financial position of a business through sales, purchasing, and overhead

records must be kept in chronological order

responsible for identifying info on transactions

account

record of all credits and debits associated w a guest or group

folio

account can be organized by sections

multiple folios

list of tasks that an employee working in a specific position must be able to effectively perform

room charge

guests that have a credit card on file for an account are eligible to sign for charges to guest rooms

posting

any charges posted to a guest account are posted, either manually or through the hotel’s computer system

interface postings

computer posted charges

common form hotels outlets that use a cash register and point of sale system such as restaurant or gift shop

late charge

occurs when a guest signs for a room charge after checking out of the hotel

advance deposit

prepayments for guest rooms or other hotel services

commonly used to secure reservations for weddings, or conventions held at the hotel

allowance

reversal of a posting

can occur due to a duplicate posting, disputes, or bad debt

controller

senior financial manager in hospitality industry

secretary

performs many clerical and administrative duties that are necessary to run an organization efficiently

executive secretary

few clerical duties and instead, focus on supporting high-level executives, supervising office staff, conducting research and arranging meetings

assistant controller

divides various functions to be performs so that the workload will be even

general cashier

in charge of all the cash banks in the hotel

makes all deposits of checks and credit card receipts

front office cashiers

often incorporated with front office personnel

responsible to charge guests the correct amount and secure a form of payment upon checkout

night auditor

responsible for recording charges to guests’ accounts and verifying the revenue for the hotel during the night shift

food and beverage controller

analyzes food cost percentage, yields on meat, and menu costing

works with chef to design new menu items, taste new products, even be a mystery diner to taste-test menus in other food service establishments

account payable clerk

ensures all bills are paid on time and all discounts are taken, minimizing the costs of the hotel

works closely w purchasing department to verify all invoices to hotel

guest ledgers

associated with guests staying at hotel

city ledgers

contains all other billings

banquet auditor

besides revenues charged to guest rooms, a large hotel earns the bulk of its food and beverage revenues through banquet staff, the sales office staff, and the accoutns receivable clerks

credit manager

responsible for checking and granting credit

conduct investigations to be sure that a person or company is credit worthy

payroll

responsible for calculating the pay rate with the hours worked to do the payroll so paychecks are released on time

responsible also for filing all payroll taxes and tip credits for tipped employees

operation analyst

performs analyses to help managers operate the hotel more effectively

system manager

taking care of all technology issues