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What is the medical record?
a record keeping of pertinent facts that is a legal document
What does the medical record include?
patient’s health history, interview, general assessment, medication record, and plan of care written by healthcare professionals
Describe why the medical record is a legal document
It is evidence of all care that was given and falsification results in legal action. Not documented, not done
Who is the medical record used by?
Used by third-party payers for verification and reimbursement (Medicare, Medicaid, private insurance companies)
What are the two formats of the medical record?
paper chart and electronic medical record (EMR)
What are the advantages of the EMR over the paper chart?
more accurate, more up to date, legible, easy access, timely
Which software contain the EMR?
IHIS and OSU Mychart
What does the patient’s medical record contain?
chief complaint (CC)
history of patient illness (HOPI)
past medical history (PMH)
family history
social and environmental history
review of systems
What is chief complaint?
Why the patient is seeking medical attention and in the patient’s own words (from patient)
What is history of present illness (HOPI)?
chronological description of each symptom (subjective). Includes the onset, frequency, type, duration, location, severity and aggravating/alleviating factors
What is included in Past Medical History (PMH)?
other health problems
previous hospitalizations
previous injuries or operations
allergies
immunizations
habits (smoking, drinking, drugs including vaping)
medications (dosage, frequency, route)
childhood disease
Give two examples of how PMH affects care plan
Patients in alcohol withdrawal have different respiratory needs since they are febrile, sweaty and vomiting which poses a higher risk of aspiration. Patients who take fentanyl or similar drugs may need a higher dose for sedation.
What is included in the family history?
family history (alive, dead, when?)
family disease/disorder history
family relationships and support, marital status
Give an example of family history
Parents died in their 80s; lives with wife and grandson
What is included in the social and environmental history?
occupational history
recent travel
hobbies
educational level (important when giving instructions to patient)
living arrangements
What is included in the review of systems?
system by system report of the physical exam
What is the typical format for recording the physical examination?
initial impression - age, height, weight, sensorium, and general appearance
vital signs - pulse rate, respiratory rate, temperature, and blood pressure
head, ears, eyes, nose, and throat - inspection findings
neck - inspection and palpation findings
thorax - lungs: inspection, palpation, percussion, and auscultation findings, heart: inspection, palpation and auscultation findings
abdomen - inspection, palpation, percussion, and auscultation findings
extremities - inspection and palpation findings
What is communication?
the activity of conveying meaningful information
What is the 5 basic components of communication?
sender, message, channel, receiver, feedback
Who is the sender?
you / the patient
What is the message?
what is to be conveyed
What is the channel?
your approach to delivering the message - seeing, hearing, smelling, touching, tasting
Who is the receiver?
you/ the patient
what is feedback?
dialogues between sender and receiver (2-way process)
What are some factors of communication?
internal factors (values, culture, belief, feelings)
sensory/emotional factors (anxiety, pain, mental acuity)
environmental factors (light, noise, distance)
verbal expression (language barrier, tone)
nonverbal expression (facial expression, body movement)
What is the purpose of patient interview?
establish clinician-patient rapport - establish a connection
obtain essential information - why patient needs treatment, CC, signs and symptoms, comprehensive health history
monitor changes in patient’s symptoms - response to therapy
What are some guidelines for effective patient interviewing?
Establish your professional role
Provide undivided attention
Respect your patient and their belief and rights
What is HIPAA?
Health Insurance Portability and Accountability Act. It is a federal law stating that you must protect the privacy of personal health information (PHI).
What is the sequence for conducting patient interview and general assessment?
pre-interview stage → introductory stage —> initial assessment —> general assessment —> treatment and monitoring —> follow-up
What should you do during the pre-interview stage?
review the patient’s medical record - locate admission note and HOPI; check orders
Information from other caregivers - review recent progress and nursing notes
What should you do during the introductory stage?
start in social space (4-12ft from patient) - identify patient and identify yourself and purpose
general observation - evaluate level of consciousness, if alert and oriented (patient knows time, place, person), interview can continue
What should you do during initial assessment?
Interview (patient history) - remain in patient’s personal space (2-4ft), make eye contact and maybe pull up a chair, then start asking neutral, open-ended questions
What should you do during general assessment?
remain in intimate space (0-2ft) from patient and conduct vital signs, signs and symptoms assessment
What should you do during treatment and monitoring?
Give treatment and determine effects and complications
How should you follow-up?
Patient outcome/benefits, patient feedback, your recommendations
How should you start your general assessment?
with vital signs
How many places can you take temperature?
tympanic, axillary (underestimates), core (most accurate), oral
Where can you obtain core temperature?
Rectal, pulmonary artery or urinary catheter
What is the normal range of temperature of adults?
96.0F - 99.5F (35.5 - 37.5 C)
What is the normal range of temperature for children?
97.0 - 99.9F (36.1 -37.7C)
What is hypothermia?
abnormally low body temperature < 35 C
What is hyperthermia?
abnormally high body temperature > 37 C
How to convert F to C?
F = (C x 9/5) + 32
How to convert C to F?
C = (F - 32) x 5/9
How many F is 37 C?
98.6F
How many C is 102 F?
38.9 C
What is the normal HR for adults?
60-100 bpm (80 bpm)
What is the normal heart rate for children?
90-120 bpm
What is bradycardia?
abnormally low heart rate < 60 bpm
What is tachycardia?
abnormally high heart rate > 100 bpm
Where can you obtain heart rate?
radial artery, brachial artery, femoral artery, carotid artery, pedal artery
What is the normal RR for adults?
12-18 bpm
What is the normal RR for children?
20-40 bpm
What is bradypnea?
abnormally low RR < 10 bpm
What is tachypnea?
abnormally high RR > 20 bpm
How to obtain RR?
Counted while watching the chest wall or abdomen move in or out, while listening to breath sounds
What is BP?
measurement of pressure within the arterial system
What are the two BP?
systolic pressure: ventricles contract, diastolic pressure: ventricles relax
What is the normal BP for adults?
(90-140) / (60-90) mmHg (120/80 mmHg)
What is hypertension?
abnormally high blood pressure > 140/90 mmHg
What is the risk for hypertension?
heart attack or stroke
What is hypotension?
abnormally low blood pressure - systolic < 90 mmHg
What device is used to measure blood pressure?
sphygmomanometer aka BP cuff
What does pulse oximetry measure?
indirectly measures arterial oxyhemoglobin saturation (SpO2)
What is the normal pulse ox?
93-100%
What should you do after taking vital signs?
Conduct a general pulmonary assessment
What is dyspnea?
difficulty breathing or SOB
Which patients is dyspnea common in?
patients with pulmonary or cardiac disease
How can dyspnea vary?
activity, time of day, medication adherence, emotional state
How to determine details of dyspnea in patient interview?
ask specific questions and can use standard scale to be more specific (e.g. Borg 1-10)
What is orthopnea?
difficulty breathing while lying down
Which patients is orthopnea common in?
CHF, diaphragmatic paralysis, obstructive sleep apnea, COPD, asthma exacerbations
What is platypnea?
difficulty breathing while erect/upright
Which patients is platypnea common in?
arteriovenous malformation in lung, chronic liver disease
What is chest auscultation?
listening to breath sounds
What is cough?
forceful expiratory maneuver which expels mucus and irritants from the airway
Where does coughing arise from?
arises from receptors in pharynx, larynx, trachea and larger bronchi
What is cough influenced by?
inflammation, mucus and foreign materials
What should you look out for in cough assessment?
effective or ineffective (no need to have sputum, can be to clear throat)
strong or weak
acute or chronic
productive or non-productive (produce sputum)
What is hemoptysis?
coughing up blood or blood streaked sputum
Which patients are hemoptysis common in?
lung cancer
tuberculosis
airway trauma
pulmonary embolism
bronchiectasis
lung abscess
What are the two types of chest pain?
pleuritic and non-pleuritic, acute or chronic (have to ask)
What is pleuritic chest pain?
hurts when you take a deep breath
Where is pleuritic chest pains usually happening?
posterior or lateral
How does pleuritic chest pain feel like?
sharp or stabbing
What causes pleuritic chest pains?
pleural lining inflammation, pneumonia, pulmonary embolism
What is non-pleuritic chest pains?
radiating to back or shoulder
Where is non-pleuritic chest pains?
anterior or central
How does non-pleuritic chest pains feel like?
dull or pressure-like
What causes non-pleuritic chest pains?
angina, GERD, esophageal spasm