4: Designing Work

Job

A group of related activities and duties.

Position

Specific duties and responsibilities performed by one employee.

Work

Tasks or activities that need to be completed.

Role

The part played by an employee within an organization and the associated expected behaviour.

Job Analysis

Process of obtaining information about jobs by determining the duties, tasks or activities and the skills, knowledge, and abilities associated with the jobs.

Purpose of Job Analysis

To improve organizational performance and productivity.

Job Design Strategies

Techniques including job rotation, job simplification, job enlargement, and job enrichment to optimize job roles.

Job Rotation

Moving employees around to motivate and deploy them effectively.

Job Description

A document that lists the tasks, duties, responsibilities, and required skills for a job.

Job Characteristics Model

Framework that outlines the five core dimensions of a job: skill variety, task identity, task significance, autonomy, and feedback.

AI in Job Design

The impact of artificial intelligence on job structures and employment, including job changes and layoffs.

Employee Teams

Groups of employees who assume a greater role in the production or service processes.

Non-Traditional Employment

Forms of employment such as contract work, telecommuting, and e-work.

Organizational Structure

The arrangement of roles, responsibilities, and communication within an organization.