INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY BY Prof Jehn V. Beringuel,RPm

1. This is a planned process of change in an organization's culture through the utilization of behavioral science technology, research, and theory.

a) Industrial Psychology

b) Organizational Development

c) Personnel Psychology

d) Ergonomics

b) Organizational Development

2. Which of the following is NOT categorized as a needs theory?

a) Two Factor Theory

b) Expectancy Theory

c) Equity Theory

d) Conditioning u

d) Conditioning

3. XYZ company is facing significant attrition. Mika, the HR Manager, wants to know if the compensation to employees they offer aligns with the prevailing market rates. In doing so, Mika aims to determine which of the following?

a) Internal pay equity

b) Just market value

c) External pay equity

d) Fair market value

c) External pay equity

4. Matutum Resort has engaged Jehn, a university student, to work irregular shifts aligned with the resort's needs, without a fixed schedule. She will receive compensation based on an hourly rate, with her working hours potentially changing, especially during peak seasons. Jehn's employment is called

a) Regular employment

b) Casual employment

c) Probationary employment

d) Part-time employment

b) Casual employment

5. Which of the following is an example of internal recruitment?

a) Jona, working in a university, was promoted from Associate Professor to Professor upon the completion of her PhD.

b) Chuck was selected for promotion to Assistant Manager at Buy More, a supermarket chain, ahead of his fellow sales associates who were also vying for the same position.

c) All of the above

d) None of the above

c) All of the above

6. Throughout the entire year, Mikaela maintained consistently strong performance. However, in December, the month preceding the annual performance evaluation, she faced a family tragedy that adversely impacted her work, resulting in a decline in her performance level. During the performance assessment, her manager assigned her a notably low rating. Which of the following may have been evident in this scenario?

a) Recency effect

b) Primacy effect

c) Contrast effect

d) None of the above

a) Recency effect

7. This organization school believes that organizations are continually dependent upon and influenced by their environments, and concerned with problems of relationship and interdependence.

a) Classical management school

b) Systems school

c) Behavioral science school

d) Contignecy school

b) Systems school

8. What is not required in jobs if they are to be intrinsically motivating?

a) Individuals must receive meaningful feedback about their performance.

b) The effort spent in a job does not matter, as long as they are adequately or more than adequately paid.

c) The job must be perceived by individuals as requiring them to use abilities they value.

d) Individuals must feel that they have a high degree of self control over setting their own goals.

b) The effort spent in a job does not matter, as long as they are adequately or more than adequately paid.

9. Which of the following refers to job enlargement?

a) It comprises the movement of employees from one task to another to reduce monotony.

b) It means combining previously fragmented tasks into one job.

c) It adds greater autonomy and responsibility to a job.

d) It concentrates on setting up working groups in environments where high levels of performance are required.

b) It means combining previously fragmented tasks into one job.

10. When a Vice President of Sales tells her sales director to get the sales presentation ready by Tuesday, the Vice President is exercising her

a) Line authority

b) Staff authority

c) Job authority

d) All of the above

a) Line authority

11. This type of organization theory believed in control, order, and formality

a) Classical management school

b) Systems school

c) Behavioral science school

d) Contingency school

a) Classical management school

12. This term refers to interventions aimed at reducing the size

a) Attrition

b) Early retirement

c) Layoffs

d) Downsizing

d) Downsizing

13. This step in the needs analysis involves resource analysis and the establishment of goals and objectives.

a) Organizational analysis

b) Person analysis

c) Task analysis

d) All of the above

a) Organizational analysis

14. This is the vertical distribution of decision-making power and

authority.

a) Centralization of Decentralization

b) Distribution of power

c) Span of control

d) Span of supervision

a) Centralization of Decentralization

15. They are among the first to improve productivity and reduce fatigue

a) Walter Dill Scott

b) Hawthorne

c) Alderfer

d) Frank and Lilian Gilbert

d) Frank and Lilian Gilbert

16. Which of the following is not a critical role in a matrix organization?

a) Top manager

b) Matrix bosses

c) Two-boss managers

d) None of the above

d) None of the above

17. Which of the following is a question considered to be as biased and unfair to the applicants?

a) In case of fire and the fire alarm would not work, what should you do?

b) You are assisting a band to their performance schedule when unfortunately, one member got lost on the way to the venue. What would be the best step to do as the manager?

c) What is the next action to take when a band member falls down from the stage and loses consciousness?

d) While handling the payroll, the computer crashed. Can you give me a similar encounter in your past where you have to be resourceful?

d) While handling the payroll, the computer crashed. Can you give me a similar encounter in your past where you have to be resourceful?

18. In competency-based HRM, these are sometimes known as "soft skills".

a) Technical competencies

b) Behavioral competencies

c) Tangible competencies

b) Behavioral competencies

20. Which of the following is not true about intrinsic motivators?

a) They are likely to have deeper and longer term effects.

b) They will not necessarily last long.

c) They have an immediate and powerful effect.

d) All of the above.

c) They have an immediate and powerful effect.

20. When a company organize the departments based on activities or functions, said structure is called

a) Product structure

b) Market structure

c) Functional structure

d) Geographical structure

c) Functional structure

21. A group of individuals, sharing a common fate, exerts a strong pressure towards conformity resulting in the exaggeration of irrational tendencies and weakening of judgment. This phenomenon is called

a) Group cohesiveness

b) Group think

c) Group conformity

d) Group norming

b) Group Think

22. Who among the following are expected to accomplish work within the demands of supervisors, and at the same time, to meet customer expectations?

a) Top manager

b) Matrix bosses

c) Two-boss managers

d) All of the above

c) Two-boss managers

23. Which of the following is true about expert power?

a) It is a stepping stone to other sources of power.

b) It is a type of power that can make compliance easier.

c) It produces the most committed followers.

d) All of the above

a) It is a stepping stone to other sources of power

24. By definition, what are norms observed in an organization?

a) These are the unwritten rules of behavior.

b) These refer to what is believed to be important about how people and the organizations behave.

c) The visible and tangible aspects of an organization that people hear, see, or feel.

d) All of the above

a) These are the unwritten rules of behavior.

25. What is the power conferred by the position in an organization held by an executive?

a) Expert power

b) Coercive power

c) Legitimized power

d) Referent power

c) Legitimized power

26. This is the type of organization that is favored by classical theorists.

a) Matrix

b) Divisionalized

c) Line and staff

d) Flexible

c) Line and staff

27. Extent to which group members like and trust one another and share a feeling of group pride.

a) Group roles

b) Group cohesiveness

c) Group homogeneity

d) Groupthink

b) Group cohesiveness

28. Two employees got into an argument regarding a task. To prevent the matter from going further, both employees decided to settle the issue with the help of a third party who would guide them to reach a compromise. This process is called

a) Arbitration

b) Mediation

c) Neutral evaluation

d) Mini trial

b) Mediation

29. The most ideal and most preferred by the employees.

a) Job rotation

b) Job enlargement

c) Job enrichment

d) Knowledge enlargement

c) Job enrichment

30. After a series of evaluations, the HR department hired Jehn as their new Head of IT for having garnered the first place in the recruitment process. Jehn, however, rejected the job offer. As a response, the recruitment team tapped the second best candidate for the position based on their ranking in the evaluations. This is called which method of hiring selection?

a) Top-down

b) Passing score

c) Rule of three

d) Banding

a) Top-down

31. An applicant was asked by the interviewer, "The position requires a master's degree. Do you intend to finish your master's within two years?" The interviewer's question is what type of interview question?

a) Disqualifier

b) Clarifier

c) Skill-level determiner

d) Future-focused

a) Disqualifier

32. News has been circulating around the office about a possible reduction in the workforce. This type of news is called

a) Organizational news

b) Rumor

c) Leak

d) Gossip

b) Rumor

33. An honest assessment of the job should be communicated to the applicant instead of embellished facts to avoid

a) High attrition rate

b) Lawsuits

c) Low attrition rate

d) Retrenchment

a) High attrition rate

34.Who among the following adapted Murray's psychogenic

needs in the industrial setting?

a) McGregor

b) Mayo

c) McClelland

d) Premack

c) McClelland

35. Whenever Jehn is tasked to present a report in front of the whole department, she would stutter and lose her line of thought. In group dynamics, we can say that Jehn is experiencing which of the following?

a) Social facilitation

b) Social inhibition

c) Social sensitivity

d) Social interdependence

b) Social inhibition

36. Based on the previous item, since Jehn gets nervous whenever she has to speak in front of a passive group of people, we can say that she is influenced by

a) Coaction

b) Impartial presence effect

c) Audience effect

d) Passive principle

c) Audience effect

37. Which of the following does not constitute hostile work environment harassment?

a) A manager talks loudly about his/her sexual exploits and disturbs an employee from doing his/her work.

b) A manager stares at an employee's body for long periods of time

c) A manager jokingly calls an employee "babe" even though he/she told him/her to stop.

d) None of the above

d) None of the above

38. All employees in the same department were surprised, as they have been given by their supervisor very low scores in their performance appraisal. What is the error committed by the supervisor?

a) Leniency error

b) Strictness error

c) Central tendency error

d) Distribution error

b) Strictness error

39. Based on Douglas McGregor, which of the following best described Theory X?

a) Participative Management style

b) Belief that people take pride of their work

c) It involves micromanaging people's work

d) Trust people to take ownership of their work

c) It involves micromanaging people's work

40. A sales lady's performance evaluation would be based on the ratings given by the customers, workmates, supervisor, and lastly by herself. This is a system called

a) Team appraisal

b) 360-degree feedback

c) Job appraisal

d) Organizational evaluation

b) 360-degree feedback

41. When people still remembers and apply what they have learned from training, we refer to the training as

a) Applied training

b) Transformative training

c) Sticky training

d) Effective and efficient

c) Sticky training

42. This is also called the frustration-regression theory.

a) Expectation theory

b) Two-factor theory

c) Equity theory

d) ERG theory

d) ERG theory

43. Maligaya Corporation is facing a significant productivity challenge due to excessive paperwork and bureaucratic processes. Employees spend more time shuffling papers and filling out forms than focusing on their core tasks, leading to a decline in efficiency and morale. Which of the following is present in this case?

a) Paper cow

b) Speed cow

c) Meeting cow

d) Sacred cow

a) Paper cow

44. Midge has consistently demonstrated exceptional performance as a software engineer. She was recently promoted to a managerial position. Nevertheless, Midge is encountering difficulties adjusting to her new role, as she finds it challenging to efficiently lead her team and fulfill her managerial duties. Which of the following best illustrates the concept of Peter Principle in this situation?

a) Despite Midge's obvious struggles in her new managerial post, the company continues to assign her increasingly complex responsibilities and projects, expecting she will eventually adjust and perform effectively.

b) Recognizing Midge's difficulties in managing her team, the company provides her with additional training and support to help her develop the abilities required for her managerial position.

c) Midge decides to resign from her managerial position and transfer to the Finance department to learn new skills, further

d) Midge's advancement to a managerial role was completely based on her outstanding performance as a software engineer, with no regard for her ability or skills in team management.

45. The staff at a company struggled to complete tasks efficiently due to difficulty maintaining concentration, often opting to socialize in the lunchroom instead. In response, the management instituted a policy granting employees a 15-minute break for every 90 minutes of focused work. Which principle is the company applying in this scenario?

a) Incentivized learning

b) Premack principle

c) Two-Factor theory

d) Performance-based reward

b) Premack principle

46. Which of the following is not an advantage of a functional organization?

a) Promotes skill specialization

b) Allows diversification and expansion of skills and training

c) Enhances career development for specialists within large departments

d) None of the above

b) Allows diversification and expansion of skills and training

47. Which aspect of the Situational Leadership Theory

emphasizes a high level of task guidance and low level of relationship behavior towards followers?

a) Directing approach

b) Coaching approach

c) Emotional approach

d) Delegating approach

a) Directing approach

48. Marikit Co. is experiencing a decline in motivation and job satisfaction among its employees. Following an application of the Two-Factor Theory and a thorough assessment, the employees have adequate hygiene factors. In order to foster their employee's motivation, and based on the same theory. which of the following should they do next?

a) Revisit their policies on performance evaluation and leave management.

b) Encourage team-building activities and regular one-on-one meetings to foster positive relationships among employees.

c) Implement a monthly employee recognition program where outstanding performers are acknowledged publicly.

d) Invest in ergonomic furniture and maintain a clean and safe working environment.

c) Implement a monthly employee recognition program where outstanding performers are acknowledged publicly.

49. The following statements are true about Expectancy theory except

a) Motivation is the highest when the individuals believe that their efforts will result in successful performance.

b) That successful performance will result in desired outcomes.

c) That the desired outcomes are personally valuable.

d) That successful performance is motivated by sense of fairness

d) That successful performance is motivated by sense of fairness

50. Marikit Corporation's Human Resource Department implemented a policy aimed at efficiently tracking employee attendance and punctuality. In response, employees began arriving at work earlier. Which of the following is evident in this case?

a) Recency effect

b) Contrast effect

c) Primacy effect

d) Hawthorne effect

d) Hawthorne effect

51. The span of control of a department manager refers to

a) The number of people in a department that are within

the manager's supervision

b) The projects specifically assigned to the department.

c) The tasks, including those not relating to one's department, that are assigned to the department by the management.

d) None of the above

a) The number of people in a department that are within the manager's supervision

52. Call center agents in a BPO company are tasked with answering calls, addressing customer concerns, and following scripted responses. Which of the following changes should be avoided when implementing job enrichment for the call center agents?

a) Give the call center agents authority to provide funds, offer discounts, or issue credits without supervisor approval.

b) Encourage the call center agents to tailor their responses with the customers based on the circumstances.

c) Provide trainings for enhancing product knowledge, conflict resolution resolution, and negotiation techniques to the agents.

d) Give opportunities to perform a variety of activities, such as the creation of a client database, to avoid performing the same tasks repeatedly.

d) Give opportunities to perform a variety of activities, such as the creation of a client database, to avoid performing the same tasks repeatedly.

53. This is the function performed in organizations that facilitates

the most effective use of people to achieve organizational and individual goals.

a) Human Resource Development

b) Human Resource management

c) Human Resource Planning

d) Human Resource organization

b) Human Resource management

54. This HR approach emphasizes the importance of ensuring that HR strategies were appropriate to the circumstances of the organization.

a) Best fit approach

b) Best practice approach

c) Benchmarking

d) HR strategy

a) Best fit approach

55. A teacher was well-known for his classroom management skills and passion for learning. Because of this, he was promoted to Principal, but his performance diminished as he struggled to manage the various administrative and budgetary responsibilities required of the position. This is a an example of

a) Job enlargement

b) Job enrichment

c) Peter Principle

d) Aptitude disparity

c) Peter Principle

56. In a restaurant, training is conducted on how to efficiently prepare dishes. Three employees demonstrated the task proficiently, and they were allowed to leave early. The two employees still lack the skills, so they have to stay and finish the whole training. This particular situation suggests the need for a

a) Organizational analysis

b) Person analysis

c) Task Analysis

d) Training Needs Analysis

b) Person analysis

57. Maganda Corporation has a full-time administrative job. The corporation decided to place two employees in the same job. both working during the same work hours. Jehn works Monday, Tuesday, and Wednesday, while Brad Pitt works Thursday, Friday, and Saturday. This is an example of

a) Job sharing

b) Outsourcing

c) Part-time

d) Moonlighting

a) Job sharing

58. Which of the following is true about the contingency school in organizational theories?

a) Organizations should minimize the opportunity for unfortunate and uncontrollable informal relations.

b) Informal organizations are important, along with the informal roles and relationships which strongly influence the way formal structure operates.

c) There is no single best way of designing an organization.

d) All of the above

c) There is no single best way of designing an organization.

59. What type of incentive is it when Jehn, a real estate sales representative, earns 5% commission for every house and. lot she sells, in addition to her base salary. Which type of incentive is this?

a) Gainsharing

b) Profit sharing

c) Merit Pay

d) Pay for performance

d) Pay for performance

60. Among the four groups, which of the following cannot be considered as a dysfunctional team?

a) Group 1, whose atmosphere is over-formalized.

b) Group 2, where the discussion is inhibited by dominant members of the team.

c) Group 3, whose decisions are not made jointly by team members.

d) Group 4, whose performance as a whole outperforms individuals acting alone.

d) Group 4, whose performance as a whole outperforms individuals acting alone.

61. Who among the following shows role ambiguity?

a) A supervisor who is at the same time a mother needs to decide whether to attend her child's school event or go to a work meeting, when both are scheduled at the same time.

b) A manager needs to attend to his parent's needs at the hospital, but at the same time, finish a project due the same day.

c) A factory manager who just got promoted had a hard time pushing his employees to work hard and at the same time, be their friend and mentor.

d) A new employee was hired as an HR Specialist, but no further instructions and assignment were given.

d) A new employee was hired as an HR Specialist, but no further instructions and assignment were given.

62. Which of the following is not an example of organizational citizenship behavior?

a) Helping colleagues with their task even when not required.

b) Participating actively in team meetings.

c) Providing guidance to new employees.

d) None of the above

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d) None of the above

63. Which of the following is not included in McClelland's three primary needs?

a) Affiliation

b) Power

c) Physiological

d) Achievement

c) Physiological

64. Who coined the term Groupthink?

a) Frederick Herzberg

b) Douglas McGregor

c) Elton Mayo

d) Irving Janis

d) Irving Janis

65. Tests that were thought to be an excellent predictor of employee performance and considered to be the most valid method of employee selection.

a) Personality tests

b) Cognitive tests

c) Integrity tests

d) Essay type tests

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b) Cognitive tests

66. The managing director of a company communicated a revised attendance policy to the team managers, who subsequently relayed the information to their respective team members. What type of grapevine communication is utilized in this situation?

a) Cluster grapevine

b) Probability grapevine

c) Gossip grapevine

d) Single-strand grapevine

a) Cluster grapevine

67. The source of power for a leader that lies in the positive feelings that others hold for him.

a) Legitimate power

b) Coercive power

c) Expert power

d) Referent power

d) Referent power

68. XYZ company made several divisions, one dedicated to their electronic instruments, the second one to medical instruments, and the third, to computers. Each division focused on a single product line. This type of structure is called

a) Product structure

b) Market structure

c) Functional structure

d) Process structure

a) Product structure

69. Jon passes the message to Sansa, who passes the message to Arya, and Arya passes the message to Rob. This kind of informal communication grapevine pattern is called

a) Gossip grapevine

b) Single-strand grapevine

c) Probability grapevine

d) Cluster grapevine

b) Single-strand grapevine

70. The tendency of interviewers to exaggerate and embellish the position led to the development of this concept.

a) Contextual interviews

b) Integrity assessment

c) Workplace appraisal

d) Realistic job previews

d) Realistic job previews

71. Georgina, a Marketing Manager with 15 years of experience, often meets up with Jehn, the new Marketing Associate, to discuss various aspects of marketing and provide guidance based on her wealth of experience in order to help Jehn grow professionally. This type of training is referred as

a) Apprenticeship

b) Coaching

c) Internship

d) Mentoring

d) Mentoring

72. Jehn learned that DP cheated on KB with their co-worker, AB. In fact, it was AB who allegedly confessed about the affair to KB. Jehn shared this news to her friend, Anne Curtis. Jehn is considered as which of the following?

a) Liason

b) Deadender

c) Isolate

d) Secluder

a) Liason

73. States that employees monitor their own progress toward attaining goals and then make the necessary adjustments.

a) ERG THEORY

b) Consistency theory

c) Two-Factor theory

d) Self-regulation theory

d) Self-regulation theory

74. Cherish feels lost. She doesn't have any motivation to go to work as she feels unsatisfied with her current job. Due to low self-esteem, she avoids accomplishing any tasks. She is currently experiencing

a) Life Plateau

b) Content Plateau

c) Structural Plateau

d) Career Plateau

a) Life Plateau

75. If a supervisor thinks that an employee will fail at a task, then it is more likely that the employee will actually perform poorly. This is called

a) Galatea effect

b) Golem effect

c) Self-fulfilling prophecy

d) Pygmalion effect

b) Golem effect

76. According to the Path-Goal Theory, what leadership style involves the sharing of information with employees and allowing them to participate in decision-making proccesses?

a) Supportive style

b) Participative style

c) Instrumental style

d) Achievement-oriented style

b) Participative style

77. What is the primary purpose of the Job Diagnostic Survey?

a) To assess employee satisfaction with their current job roles.

b) to identify areas of improvement in organizational communication

c) to measure the level of employee engagement within the company

d) to evaluate the characteristics of jobs that contribute to employee motivation and satisfaction

d) to evaluate the characteristics of jobs that contribute to employee motivation and satisfaction

78. Jehn, a software development team manager, noticed that due to limited resources and tight deadlines, their project may be compromised. Given her extensive experience, she made the decision to reallocate resources from less critical tasks to meet project requirements. She quickly informed her team regarding these changes. Which of the following decision making strategies did she utilize?

a) Autocratic I

b) Autocratic II

c) Consultative I

d) Group 1

a) Autocratic I

79. A type of appraisal dimension which is known to provide poor feedback.

a) Task-focused

b) Contextual

c) Trait-focused

d) Goal-focused

c) Trait-focused

80. Jehn is working as an HR officer in a company, while at the same time studying law. One day, she was asked by her employer to organize and conduct a company event on the same evening as her final exam for one of her law classes. She is struggling to balance her responsibilities as an ermployee and a law student. Jehn is experiencing

a) Role ambiguity

b) Role conflict

c) Role overload

d) Role stress

b) Role conflict

81. Which of the following is a disqualifier question in an interview?

a) We have foreign clients. Is it possible for you to work the night shift?

b) You have a 2 year gap between your former job and the job before that. Can you tell me about that?

c) The company respects relationship between employees. However, if a couple fights in the workplace, what should a manager do?

d) If in the middle of an important business meeting an earthquake occurred, what are the steps you should take?

a) We have foreign clients. Is it possible for you to work the night shift?

82. Industrial psychology made its first big impact during

a) Fall of Berlin wall

b) Cold war

c) World War I

d) When Walter Drill Scott wrote The Theory of Advertising

c) World War I

83. Which of the following statements is an example of a question asked during a behavioral interview?

a) What would you do if one of your subordinates suddenly fell sick in the middle of an important task?

b) This is an organization which values commitment and loyalty. Can you give me a situation where you have shown integrity and commitment to your subordinates?

c) The company respects relationships between employees. However, if a couple fights in the workplace, what should a manager do?

d) If in the middle of an important business meeting an earthquake occurred, what are the steps you should take?

b) This is an organization which values commitment and loyalty. Can you give me a situation where you have shown integrity and commitment to your subordinates?

84. Procedures in which employees participate to become "one of the gang".

a) Organizational socialization

b) Rituals

c) Symbols

d) Group hazing

b) Rituals

85. Demonstrated that the interpersonal interactions between the manager and the employees played a tremendous role in employee behavior.

a) Frank and Lilian Gilbreth

b) Aldelfer's theory

c) Albert Gallatin

d) Hawthorne studies

d) Hawthorne studies

86. In order to avoid primacy, what type of interview should be best employed?

a) Serial interview

b) Structured interview

c) Panel interview

d) Unstructured interview

b) Structured interview

87. Which of the following is deemed to be the most effective recruitment method?

a) Electronic media

b) Job fairs

c) Executive search

d) Employee referral

d) Employee referral

88. Learning processes that include the acquisition or sharpening of knowledge, skills and attitudes to enhance the performance of the employees.

a) Needs Analysis

b) Performance Management

c) Training

d) None of the above

c) Training

89. Ygritte's job interview involves three interviewers in the room. This is what type of interview?

a) Serial interview

b) Face-to-face interview

c) Group interview

d) Panel interview

d) Panel interview

90. Employees who are paid depending on how many dolls they were able to produce is called

a) Profit sharing

b) Pay-to-performance

c) Merit Pay

d) None of the above

b) Pay-to-performance

91. The following are advantages of external recruiting except

a) Brings new ideas to the company

b) Reduces training costs

c) serves as a form of advertising

d) avoids politics of internal recruiting

b) Reduces training costs

92. How does Korman's Consistency Theory propose individuals reconcile any discrepancies between their attitudes and behaviors in the workplace?

a) By prioritizing external influences over internal consistency.

b) By ignoring any inconsistencies and continuing with their behavior.

c) By adjusting either their attitudes or behaviors to achieve internal consistency.

d) By disregarding the importance of alignment between attitudes and behaviors.

c) By adjusting either their attitudes or behaviors to achieve internal consistency.

93. The three levels in the ERG theory are the following except

a) Existence

b) Relatedness

c) Recognition

d) Growth

c) Recognition

94. According to Herzberg, these are necessary and must be adequate, but not sufficient for job satisfaction and motivation.

a) Motivator

b) Hygiene

c) Growth

d) Rewards

b) Hygiene

95. What are the qualities that a goal must possess?

a) Specific, manipulative, acceptable, reliable, time bound

b) Specific, measurable, attainable, relevant, time bound

c) Specific, measurable, attainable, reliable, time bound

d) Specific, manageable, attainable relevant, time bound

b) Specific, measurable, attainable, relevant, time bound

96. Casual employees may ask for a right of regular employment only when

a) They have rendered their services for at least 6 months like a probationary employee

b) They have proven their competencies to the employer

c) When they rendered their services for at least a year, whether continuous or intermittent

d) They have been authorized by their immediate manager to do so

c) When they rendered their services for at least a year, whether continuous or intermittent

97. In the educational setting, the probationary period is

a) 3 years

b) At least 1 year

c) 6 months

d) 2 years

a) 3 years

98. Carol's partner in her general psychology class is an irregular from the engineering department. They were tasked to create a study about memory. Her groupmate wanted to. help, but is unable to because she is unfamiliar with the topic. What should Carol do based on the Situational Leadership theory?

a) Encourage her groupmate to accomplish the task

b) Delegate tasks so it can be divided between the two of them

c) Direct her groupmate every movement to ensure that she will accomplish the task well

d) Coach the groupmate about what to do

d) Coach the groupmate about what to do

99. Organizations should have this system in place so the employees could take their complaints to an internal committee.

a) Mediation committee

b) Grievance system

c) Third party communicators

d) Monthly performance interviews

b) Grievance system

100. Which of the following is not created using the information gathered through Job Analysis?

a) Job design

b) Job specification

c) Job evaluation

d) None of the above

d) None of the above