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151 Coffee job application training workbook, current as of May 2026.
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What is “TOM-TOM”?
Action of transferring drinks by pouring liquid into the full ice cup, back into the tumbler, then back into the cup.

After TOM-TOM
Top off drinks with ice, not extra liquid.
Building drinks - ICED order
Flavor > shots > milk > TOM-TOM
Building drinks - ICED order
Flavor > shots > milk (steamed)
What are sauces?
Thick and rich - 0.5oz per pump
What are syrups?
Thinner and concentrated - 0.25oz per pump
How many oz per sauce pump, How many oz per syrup pump
Sauce: 0.5oz
Syrup: 0.25oz
What is Espresso
Concentrated coffee brewed by forcing water through finely ground coffee under high pressure.
STANDARD espresso shot # for S/M/L
S - 2 shots
M - 2 shots
L - 4 shots
TOP HITS espresso shot # for S/M/L
S - 2 shots
M - 2 shots
L - 4 shots
AMERICANO espresso shot # for S/M/L
S - 2 shots
M - 3 shots
L - 4 shots
Espresso shot window, and perfect shot
Window: 20 - 28 seconds
Perfect: 22 seconds
Espresso shot validity duration
15 seconds
What to do when splitting flavors?
Combine half syrup + half sauce
Example: 1 syrup + ½ sauce
Or: 4 syrup + 2 sauce
Bar and Coffee Drinks
Latte, americano, cold brew, nitro, hot cocoa, mocha, chai latte
Pit Drinks
Energies, lemonade, iced team dirty pop, refresher, frappe, smoothie
This number of syrup pumps (S/M/L) are in the latte, americano, cold brew, nitro.
These drinks use the syrup pattern:
S - 4
M - 6
L - 8
This number of syrup pumps (S/M/L) are in the hot cocoa, mocha, chai latte.
These drinks use the syrup pattern:
S - 2
M - 3
L - 5
This number of syrup pumps (S/M/L) are in the energies and lemonade.
These drinks use the syrup pattern:
S - 3
M - 4
L - 6
This number of syrup pumps (S/M/L) are in the refresher, frappe smoothie.
These drinks use the syrup pattern:
S - 4
M - 6
L - 8
This number of syrup pumps (S/M/L) is in the iced tea.
This drinks uses the syrup pattern:
S - 6
M - 8
L - 12
This number of syrup pumps (S/M/L) is in the dirty pop.
This drinks uses the syrup pattern:
S - 1
M - 2
L - 3
This number of sauce pumps (S/M/L) are in the latte, americano, cold brew, nitro.
These drinks use the sauce pattern:
S - 2
M - 4
L - 4
This number of sauce pumps (S/M/L) are in the hot cocoa, mocha, chai latte.
These drinks use the sauce pattern:
S - 1
M - 1
L - 2
This number of sauce pumps (S/M/L) are in the energies, lemonade, dirty pop.
These drinks use the sauce pattern:
S - 1
M - 1
L - 2
This number of sauce pumps (S/M/L) are in the refresher, frappe, smoothie, iced tea.
These drinks use the sauce pattern:
S - 2
M - 4
L - 4
Number of extra pumps for sauce
This uses the pump pattern: +2
Number of extra pumps for syrups
This uses the pump pattern: +4
Hot - S/M/L sizes are this number of oz
This is the amount of oz for this temperature’s drink:
S - 12oz
M - 16oz
L - 20oz
Iced - S/M/L sizes are this number of oz
This is the amount of oz for this temperature’s drink:
S - 16oz
M - 24oz
L - 30oz
For iced drinks, what is the ratio of ice-to-drink?
½ the cup = “actual drink“
POURED INTO
full cup of ice

Iced drinks use this number of oz (S/M/L) as the fill line.
This drink temperature uses the fill line oz:
S - 8oz
M - 12oz
L - 15oz
Hot drinks use this number of oz (S/M/L) as the fill line.
This drink temperature uses the fill line oz:
S - 10oz
M - 12oz
L - 12oz
Light Iced drinks use this number of oz in addition to the fill line.
Used in this case:
+4oz of base drink is added, while subtracting some ice.
Standard milks are:
This option consists of milks:
Breve (Half & Half)
Whole milk
Chocolate milk
Alternative milks are:
This option consists of milks:
Skim (skinny/ non-fat)
2% milk
Oat (NON-DAIRY)
Almond (NON-DAIRY)
Soy (NON-DAIRY)
Coconut (NON-DAIRY)
These milks are NON-DAIRY
This describes all:
Oat
Almond
Soy
Coconut
Drinks ordered as skinny will:
This will change milk to skim from standard milk.
This happens to mochas with milk alternative, or sugar free
When this happens, this drink will be changed from using whole milk, and will then incorporate dark chocolate into the mix to make up for flavor lost.
These drinks are grouped as BREVE:
These drinks are grouped as this:
Caramel Blondie
Irish Sin
Cinnamon Dulce
White Choc Mac
These drinks are grouped as MOCHAS:
These drinks are grouped as this:
151 Caramel
German Chocolate
Snickerz
Breve drinks consists of:
This consists of:
Half & half + whole milk
When using a milk alternative, the syrup pump amount for hot and iced S/M/L is:
For hot and iced, use this many syrup pumps for this milk grouping:
S - 4
M - 6
L - 8
When using a milk alternative, the sauce pump amount for hot and iced S/M/L is:
For hot and iced, use this many sauce pumps for this milk grouping:
S - 2
M - 4
L - 4
For a breves (h&h + whole) drink, the syrup pump amount for hot and iced S/M/L is:
For hot and iced, use this many syrup pumps for this milk:
S - 4
M - 6
L - 8
For a breves (h&h + whole) drink, the sauce pump amount for hot and iced S/M/L is:
For hot and iced, use this many sauce pumps for this milk:
S - 2
M - 4
L - 4
For a breves (h&h + whole) drink, the milk oz amount for hot S/M/L is:
For hot drinks, use this milk oz amount for a breve drink type:
S - 10
M - 12
L - 12
For a breves (h&h + whole) drink, the milk oz amount for iced S/M/L is:
For iced drinks, use this milk oz amount for a breve drink type:
S - 8
M - 12
L - 15
For a lattes (whole milk) drink, the milk oz amount for iced S/M/L is:
For iced drinks, use this milk oz amount for a latte drink:
S - 8
M - 12
L - 15
For a lattes (whole milk) drink, the milk oz amount for hot S/M/L is:
For hot drinks, use this milk oz amount for a latte drink:
S - 10
M - 12
L - 12
For iced lattes, mochas, and breves, use this milk oz amount for S/M/L
For these iced drinks, use this milk oz amount:
S - 8
M - 12
L - 15
For hot lattes, mochas, and breves, use this milk oz amount for S/M/L
For these hot drinks, use this milk oz amount:
S - 10
M - 12
L - 12