CPL Ch. 4,5,6

capacity to practice effects on others or potential to influence others

power

the change in a target agents attitude

influence

one persons actual behaviors designed to change another persons attitude, beliefs, values, or behavior

influence tactics

______ can wield power/ influence too

followers

taxonomy of social power is

French and Raven

power of position

legitimate power

power of knowledge

Expert Power

power of punishment

coercive power

power of benefits

reward power

power of relationships

referent power

rational persuasion

influence tactic #1

inspirational appeals

influence tactic #2

consultation

influence tactic #3

ingration

influence tactic #4

personal appeals

influence tactic #5

exchange

influence tactic #6

coalition tactics

influence tactic #7

pressure tactics

influence tactic #8

legitimizing tactic

influence tactic #9

pessimistic view of others, assuming others are not naturally motivated to work

theory X

optimistic view of others, assuming people are motivated by their work

theory Y

what are values?

constructs representing generalized behaviors considered important to you

how people think and act concerning matters of right and wrong

moral reasoning

choosing between “two rights”

ethical dilemma

Truth v Loyalty

Kidders First Dilemma

individual v community

Kidders Second Dilemma

short term v long term

Kidders Third Dilemma

Justice v Mercy

Kidders Fourth Dilemma

do what’s best for the greatest number of people

ends-based thinking

following the highest principles or duty

rule-based thinking

do what you want others to do to you

care-based thinking

assesses moral development based on how people solve ethical dilemmas decision pro ess

kolhbergs theory of moral development

based in self interest

pre-convention level

gaining others approval

conventional level

based on universal abstract principles

post-conventional level

consistency among values, benefits and actions. Harmony between how you feel and how you act

authentic leadership

the role to serve others, ensuring all goes smoothly, aims to support peers and help them achieve goals

servant leadership

two meanings: public reputation or identity

personality

how others see you

public relation

how you see yourself

identity

trends in behavior

traits

people behave as they do because of the strengths they hold

trait approach

help leaders see how others see them

self-awareness

curiosity and innovation

openness to experience

approach to work

conscientiousness

exhibited in group settings, getting ahead in life

extraversion

getting along with others

agreeableness

react to stress, change, or failure

neuroticism

all-around effectiveness in activites directed by thoughts

intelligence

focuses on what a leader does when solving complex mental problems

triarchic theory

general problem solving abilities (quick learners)

analytic intelligence

street smarts; can adapt to new solutions to meet their needs

practical intelligence

can produce work in both novel and useful

creative intelligence

single best answer

convergent thinking

diverse answers

divergent thinking